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Matthews Nissan
Vestal, NY
1,187 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,187 reviews
January 27, 2020
I bought several cars and trucks from this dealership when it was Serifini Nissan. I’m glad to see some of the great people who still work there, I’m just as impressed that the professionalism and custom when it was Serifini Nissan. I’m glad to see some of the great people who still work there, I’m just as impressed that the professionalism and customer interactions remain top notch. It is still a great place to buy a vehicle More
by MSEWARD3
Verified CustomerEmployees Worked With
Andrea, from the service area. Best service manager in the area of southern New York, Valerie Jochum
January 25, 2020
Great people to work with. Good quality cars and options. Really enjoyed the experience. Waited longer than expected a few times but, they seemed very busy with other customers. Really enjoyed the experience. Waited longer than expected a few times but, they seemed very busy with other customers. More
by MEGAN.CLOUGH
Employees Worked With
Mike Schultze, Jordan Schultze, Matt Hayes
January 24, 2020
Service Visit Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed th Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed that I now need brakes at 28K instead of my past experience of 40K. Service person explained why with all the new "assists" etc. that take place. More
by SILVERGIRL_799
Employees Worked With
Joe Johnson
January 24, 2020
Trustworthy service After the purchase, it's all about the service and the service has always been terrific. The service reps are great communicators; friendly, courteou After the purchase, it's all about the service and the service has always been terrific. The service reps are great communicators; friendly, courteous and knowledgeable. The mechanics are conscientious and competent. And the vehicle is durable. I bought my first car here in 1982 and have purchased and additional three Nissan vehicles in the years since. I keep coming back for the reliable vehicles and the reliable service. I don't need to read the online reviews because I have 37 years of my own satisfactory experiences to guide me. More
by DCREWS1
Employees Worked With
Tonya, Andrea, Gene, and Joe
January 24, 2020
I had an absolutely positive experience with both the auto repair shop and then with the sales department. The process of trading in my used car to begin a lease went very smoothly and everyone was (and auto repair shop and then with the sales department. The process of trading in my used car to begin a lease went very smoothly and everyone was (and always is in the auto maintenance shop where I have gone for service for over 5 years now) so helpful, kind and informative. More
by DONAHUEAM40
Employees Worked With
Jeff Crooks, Andrea, Tonya
January 23, 2020
Great Customer Service I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. While it was there, the Assistant Service Manager (Joe) called to recommend the tires be rotated. I appreciated the concern for my safety and wellbeing. They delivered my car to me the same night. Everything was done in such a timely manner. Very accommodating and customer focused. Thank you Joe and Andrea More
by SARAHMILES761
Employees Worked With
Joseph Johnson and Andrea Barrett (always nice to see Gene too), Sadye Molinari
January 23, 2020
recall service Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting ar Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting area. I also talked to Gene a I have known him a very long time. He was helpful keeping me updated on the work and advising me on my tires. The waiting area was very clean and quiet with plenty of coffee to choose from. Over all a great experience. More
by DBAILEYMOM
Employees Worked With
Andrea and Gene
January 22, 2020
I’m beyond excited with my new Nissan as well as the service provided. Jordan did a great job. I will be sure to tell others of my awesome experience at Nissan Matthews! service provided. Jordan did a great job. I will be sure to tell others of my awesome experience at Nissan Matthews! More
by LILANGEL9560
January 22, 2020
Oil change/service Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great deal of respect. I highly recommend this dealership... More
by MWHALEN1
Employees Worked With
Tonya, Jordan Schultze
