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Matthews Nissan

Vestal, NY

4.8
1,188 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,188 reviews

February 03, 2020

Very friendly. Great job Was able to schedule both my wife's car, and my car same day. Nice Job. They were able to get the recall done on my Max. The also fixed a cruise rad More

by SCOTT.OLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea and Joe in service., Valerie Jochum, Dennis Harding
February 03, 2020

Customer service! From the moment I walked in the door they made me feel welcomed & comfortable. The purchasing process was easy & the service department always delivers. Love that they wash my car after More

by TOMDARPINO
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike VanBrunt, Mike VanBrunt
January 31, 2020

Val at Matthews was amazing. She was very patient with us as we presented many different scenarios to her. She listened and answers all our questions we had and provided us with all the information we needed More

by MVAVRA1
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perraulta, Valerie Jochum
Feb 04, 2020 -

Matthews Nissan responded

Thank you Mike for you kind words. :)

January 31, 2020

Drew Delcano is the best auto mechanic I've ever worked with. He is fast, efficient, friendly, and honest. All qualities this industry is unfortunately lacking in these days. Thank you Drew! More

by CAITLINTYNEWAY
Recommend Dealer
Yes
Employees Worked With
Drew Delcano
January 31, 2020

The associate was very good that helped me, I just feel 2 hours is along time to wait for an inspection. However I would return for other services in the future. More

by PJTITUS22
Recommend Dealer
Yes
Employees Worked With
Service department
January 30, 2020

Our experience was great! We went to Matthew's considering leasing a 2020 Rogue. We had previously leased two Camrys from Gault. After meeting Jeff Crooks and discussing o More

by MAKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crooks and . Gerry Perault
January 29, 2020

Great friendly staff ,fast reliable service. fresh cookies ,great coffee,Reasonable pricing very knowledgeable technicians , great sales team will recommend to friends and family keep up the good work More

by LISTONWALTER
Recommend Dealer
Yes
Employees Worked With
Tonya
January 29, 2020

This is our second time dealing with this Nissan dealer All employees were helpful and took the time to explain everything. We were comfortable with our decision and couldn't have been any happier driving o More

by JKOTASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cusack, Sadye Molinari
January 28, 2020

This is our second lease with Nissan. At Matthews Nissan they are so helpful and take time to explain everything. We comfortable buying and trust More

by ALFER1088
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cusack, Dennis Harding
January 28, 2020

Replaced Brakes and Filters I have recently started going to Mathews Nissan for service and have been very impressed. My service advisor, Gene, is always honest with me about wha More

by KBLAKE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene in Service Department
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