Matthews Nissan

Everyone was very helpful and courteous. I never drove the truck before purchasing which was my mistake. While warming up before taking it home, I noticed no heat, common due to low coolant level, correct the truck before purchasing which was my mistake. While warming up before taking it home, I noticed no heat, common due to low coolant level, corrected upon arrival at home. On the drive home, I noticed the steering wheel slightly off center to the right, again I never drove before purchase. The following day I was giving it a better look over and realized the right rear deflector(in front of tire opening), is missing along with some painters tape indicating paint work which was indicated in the car fax for the left side of the box. Overall I love the truck, my fault for not pre driving it and giving a better look over. More

Mathew’s auto performed warranty and routine maintenance service with professionalism and care my truck and I deserved. They noticed things I didn’t and made the right recommendations at a reasonable price. service with professionalism and care my truck and I deserved. They noticed things I didn’t and made the right recommendations at a reasonable price. More

Securing new Nissan lease Smooth transition from previous car into new model. Process was straightforward and salespeople made sure all my questions were answered ahead of tim Smooth transition from previous car into new model. Process was straightforward and salespeople made sure all my questions were answered ahead of time. Job was very well done. More

great customer service quality service department. My service advisor Gene P. went above and beyond to make this a pleasant experience .I received a followup email also the quality service department. My service advisor Gene P. went above and beyond to make this a pleasant experience .I received a followup email also the very next day from Gene also. More

Gene was very helpful. Got my car right in got what I needed to get done. And got me me on my way .Great service. needed to get done. And got me me on my way .Great service. More

went beyond the call for service I did not realize that I had 2 oil changes due on each of my 2 leased vehicles. I thought I had only one. The service advisor did them both. Als I did not realize that I had 2 oil changes due on each of my 2 leased vehicles. I thought I had only one. The service advisor did them both. Also there was a mixup about an inspection on one of them and he took care of that More

Very helpful and professional. Jeff crooks is a great salesman and went out of his way to show my wife and I several models and explained the difference in each one. salesman and went out of his way to show my wife and I several models and explained the difference in each one. More

The people are nice, they keep you informed. My car went in on time and came back clean in a reasonable amount of time. The waiting room and restroom are clean and pleasant. They also had snacks, drinks and in on time and came back clean in a reasonable amount of time. The waiting room and restroom are clean and pleasant. They also had snacks, drinks and coffee and TV. More

Took my Nissan Rogue in for service and was taken a couple of minutes before scheduled appointment!!! Gene Pittarelli was Knowledgeable and really helpful!! will definitely go back!! couple of minutes before scheduled appointment!!! Gene Pittarelli was Knowledgeable and really helpful!! will definitely go back!! More

I have been a long time Volvo customer of the staff in the service department and am always happy with the friendly, professional height quality service that I always receive. Gene was..... as always stri the service department and am always happy with the friendly, professional height quality service that I always receive. Gene was..... as always striving to be above and beyond to provide a superior quality customer experience. Hank you to all that was involved with my service yesterday! More