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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
February 19, 2020
The Nissan service team did a great job. They fit me in even though they were very busy. Work was done right. I was very satisfied. This is representative of my visits to this service group. even though they were very busy. Work was done right. I was very satisfied. This is representative of my visits to this service group. More
by Pete Y
Verified CustomerEmployees Worked With
Andrea Barrett, Gene Pittarelli
February 15, 2020
Phenomenal service. Got my car from an out of state dealer (they sold it with a bad clock spring) but Matthews contacted them, figured out my warranty situation, and had the problem fixed along with a dealer (they sold it with a bad clock spring) but Matthews contacted them, figured out my warranty situation, and had the problem fixed along with a wash and inspection within two hours. Definitely going to be returning. More
by Ukiz400
Employees Worked With
Gene
February 14, 2020
Much appreciated Folks were very cordial, helpful, and with integrity by alerting me with a serious problem I didn't know I had and offering to correct it at great exp Folks were very cordial, helpful, and with integrity by alerting me with a serious problem I didn't know I had and offering to correct it at great expense, and on their dime. More
by PTWANCK
Employees Worked With
Tonya Sitkowski and Andrea Barrett
February 13, 2020
Confident I have always felt confident & comfortable with our salesperson, Valerie Jochum. The Nissan product, so far, has been very reliable. This is the 4th N I have always felt confident & comfortable with our salesperson, Valerie Jochum. The Nissan product, so far, has been very reliable. This is the 4th Nissan we have bought from this location.. More
by RROBERTS32
February 13, 2020
One of the best service center in Binghamton. The service and the service employees are the best in the Binghamton area. I've taken my car to this dealership for years and have never been disappoi The service and the service employees are the best in the Binghamton area. I've taken my car to this dealership for years and have never been disappointed. Keep up the good work. More
by ALPINEGRIF
Employees Worked With
Joe Konecny - Service
February 12, 2020
had A GREAT Experience I had A GREAT experience from the moment I walked in. Jeff Crooks did a great job the day I Walked in and when I picked up my car. The manager I met I had A GREAT experience from the moment I walked in. Jeff Crooks did a great job the day I Walked in and when I picked up my car. The manager I met with was great as well,Dennis did great with making the deal. Jeff also was nice enough to have the car warmed up for me.Jeff was also nice enough to hook up my blue tooth on my phone with the car.. More
by TEENZY85
Employees Worked With
Jeff Crooks, Dennis Harding
February 11, 2020
Great service I dealt with Tonya S. in the service department and she was very efficient and pleasant to work with. The work was done quickly and done right. Very p I dealt with Tonya S. in the service department and she was very efficient and pleasant to work with. The work was done quickly and done right. Very pleased! More
by COLER2
Employees Worked With
Tonya Sitkowski
February 11, 2020
Joe Johnson makes each service visit a positive one. His attention to detail and excellent customer relations is appreciated. Joe is the reason I keep returning to Matthews Nissan! attention to detail and excellent customer relations is appreciated. Joe is the reason I keep returning to Matthews Nissan! More
by MCARBONI513
Employees Worked With
Joe Johnson
February 11, 2020
The Service was great. The staff was excellent. I was so so happy to work with Matt Hayes. I would refer anybody to him. so so happy to work with Matt Hayes. I would refer anybody to him. so More
by WILDANAGERMAIN
