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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
March 10, 2020
I have always been satisfied with the service department.The personel are very friendly and answer all my questions.I never have any doubts that my repairs are of the highest quality. department.The personel are very friendly and answer all my questions.I never have any doubts that my repairs are of the highest quality. More
by BIGDEE144
Verified CustomerEmployees Worked With
Joe Johnson
March 10, 2020
Salesman was knowledgeable and efficient. Made car shopping easy and delivered the car same day as promised. Took car of financing even thought car that was total loss hadn’t been paid off yet. shopping easy and delivered the car same day as promised. Took car of financing even thought car that was total loss hadn’t been paid off yet. More
by ANGIE.SLADE
Employees Worked With
Jeff Crook
March 10, 2020
Delightful Experience Matt Hayes and Kevin Padbury were exceptionally pleasant to work with. They were both very professional and helpful. I had a fabulous and easy-going e Matt Hayes and Kevin Padbury were exceptionally pleasant to work with. They were both very professional and helpful. I had a fabulous and easy-going experience with Matt and Kevin. The Nissan Rogue is the perfect car for my current lifestyle. The car is beautiful and I will most definitely will be buying/leasing again from Matthews Nissan when the next time arises. Thanks again for your excellent customer service! More
by SSPALHOLZ
March 09, 2020
A very positive experience Great people to work with and very understanding of what my needs were. Actually made a purchase and found a different vehicle to purchase and the sta Great people to work with and very understanding of what my needs were. Actually made a purchase and found a different vehicle to purchase and the staff was very accommodating. More
by Karlo
March 09, 2020
My experience was not good. We needed a tire for my 2019 Nissan Sentra. i went to have an oil change and that is when we found I needed a tire. They scheduled me an appointment to come back. On the day of m Nissan Sentra. i went to have an oil change and that is when we found I needed a tire. They scheduled me an appointment to come back. On the day of my appointment I went all the way to the dealership and my tire was not there. They never bothered to call me and tell me. They never invoiced my oil change either. I was told at the time that they would invoice me when the tire came in and I could use coupons that I had. One was for an oil change and one for the tire. When I returned days later for my next appointment, they did have my tire. After waiting a couple of hours they finally got me in and after gave me a hard time about my coupons which I was told I could use. They said that it’s because it was one invoice when it should have been two different invoices. I am a repeat customer and just wished for a better experience. More
by KWEIMER13037
March 09, 2020
Truck Purchase Great people to work with. They understand what you are looking for and no high pressure sales! Went the extra distance with some request too! I wi Great people to work with. They understand what you are looking for and no high pressure sales! Went the extra distance with some request too! I will definitely be back! More
by JAMAURO50
March 06, 2020
Very good customer service. Valerie was great to work with. It was one of the best car buying experiences I had. Thank Valerie for your professional service. with. It was one of the best car buying experiences I had. Thank Valerie for your professional service. More
by RANDUW926
Employees Worked With
Valerie Jochum
March 06, 2020
reprogram of three keys Needed to have my three keys reprogrammed to be in sync with car. Timely appointment and quick service. Very pleased with my first service call at Ma Needed to have my three keys reprogrammed to be in sync with car. Timely appointment and quick service. Very pleased with my first service call at Matthews More
by JRW300
Employees Worked With
Gene Pittarelli
March 04, 2020
Thank You for the Great Experience My first time buying from a dealership and I sure picked the right one! Great service, every employee is friendly! No hesitation to recommend doing My first time buying from a dealership and I sure picked the right one! Great service, every employee is friendly! No hesitation to recommend doing business there. More
by HappyBuyer
Employees Worked With
Jerry Perrault, Donald Cusack
