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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
March 13, 2020
Terrific! I believe this was the best experience that I have had at the dealership. I have to believe it is because Matthews has taken over. I believe this was the best experience that I have had at the dealership. I have to believe it is because Matthews has taken over. More
by COVEYPRISCILLA
Verified CustomerEmployees Worked With
March 12, 2020
Best Salesman Ever! The process of buying a new car was a breeze, thanks to our salesman, Don. Don was professional but also very friendly. He explained everything so wel The process of buying a new car was a breeze, thanks to our salesman, Don. Don was professional but also very friendly. He explained everything so well, we had very few questions! More
by CATHYT7400
Employees Worked With
Donald Cusack
March 12, 2020
Excellent service as usual Pathfinder had a recall, and needed its 6 monthly service. Service completed whilst I waited in spotless waiting room. Car came back nice and cleanly Pathfinder had a recall, and needed its 6 monthly service. Service completed whilst I waited in spotless waiting room. Car came back nice and cleanly washed. More
by STANWHIT
Employees Worked With
Service staff
March 12, 2020
Another great experience! I just purchased my second Rogue for Mathews Nissan and really like these vehicles. My salesman was Shawn and he was very knowledgeable and efficient I just purchased my second Rogue for Mathews Nissan and really like these vehicles. My salesman was Shawn and he was very knowledgeable and efficient. More
by MIMIX51
March 12, 2020
Very pleased with the service (oil change) every body is very pleasant to talk with. Very happy with our car We have recommended many people and they were pleased also with your service very pleasant to talk with. Very happy with our car We have recommended many people and they were pleased also with your service More
by GRANDMALINDA6
March 11, 2020
Exceptional customer service. Service dept. is very accommodating and professional. Advisor Gene Pitarelli goes out of huis way to help and correct any problems customer service. Service dept. is very accommodating and professional. Advisor Gene Pitarelli goes out of huis way to help and correct any problems you may have with your vehicle. More
by DFHANNON2
Employees Worked With
Gene Pitarelli, Andrea Barrett
March 10, 2020
I had a great experience at Matthew's last week. Chris Upham was so friendly and helpful. He found me the perfect car. I will definitely be recommending Matthew's to my friends and family. Upham was so friendly and helpful. He found me the perfect car. I will definitely be recommending Matthew's to my friends and family. More
by MEGHANROZELLE
Employees Worked With
Chris Upham
March 10, 2020
Easy online scheduling with Saturday hours, fast & friendly service, nice waiting area, reasonable price, didn't try to sell me services I didn't need friendly service, nice waiting area, reasonable price, didn't try to sell me services I didn't need More
by officerbill
Employees Worked With
Don't recall
March 10, 2020
My car buying experience at Matthews Nissan was phenomenal. They had a wide variety of Rogues to choose from both new and used. I will be referring others and I am very happy with my purchase! phenomenal. They had a wide variety of Rogues to choose from both new and used. I will be referring others and I am very happy with my purchase! More
by SWISS0601
Employees Worked With
Brad Fischer, Matt Hayes
March 10, 2020
My 2019 Sentra was totaled in an accident by a woman running a red light. I only had a couple of days to choose a new car to lease. Gerald dropped everything to help me give the finacing very quickly. running a red light. I only had a couple of days to choose a new car to lease. Gerald dropped everything to help me give the finacing very quickly. Gerald went above and beyond. Jeff got all the paperwork together and thoroughly explained all the details of the new lease and of the new equipment in my car. Jeff took me down to the service department and introduced me to everyone. He even helped me get my rental back to the rental shop. He made follow up calls to make to see if I had any questions. I highly recommend Jeff and have told my friends about my outstanding experience. More
by 1ROMEOLILY
Employees Worked With
Jeff Crooks, Gerald Perault
