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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
March 23, 2020
A business-like experience From the time I rolled into the service center until I left, everyone who waited on me was professional yet with a gentle smile on them.. There was n From the time I rolled into the service center until I left, everyone who waited on me was professional yet with a gentle smile on them.. There was no waiting around to be attended to. I was offered the waiting room with coffee and a cookie while I waited for the car or I could make use of a shuttle ride home with the guarantee to pick me up when my car was done. I chose to take the shuttle ride. I have always been treated well at Matthews (formally Serrifini's Nissan) More
by CHLKDUST
Verified CustomerEmployees Worked With
I do not recognize any of these people. The two fellows I worked with are not in the group of pictures... Sorry
March 22, 2020
VERY HELPFUL The salesmen was very helpful and guided me in the right direction,The Nissan Murano was the right fit and Shawn was a great help Archie VanVolkinbur The salesmen was very helpful and guided me in the right direction,The Nissan Murano was the right fit and Shawn was a great help Archie VanVolkinburg More
by ARCH723
Employees Worked With
Shawn
March 20, 2020
Purchase New Altima I would like to say how pleased I am with the purchase of my new car and trade of my old one. Jeff was very knowledgeable and extremely helpful during I would like to say how pleased I am with the purchase of my new car and trade of my old one. Jeff was very knowledgeable and extremely helpful during the entire transaction. I would recommend to anyone to stop in and talk to them. More
by MARK.COMENO
Employees Worked With
Jeff Crooks
March 18, 2020
Work was done in a reasonable amount of time. Waiting area was clean and employee was observed cleaning surface where coffee was available. A very positive experience. area was clean and employee was observed cleaning surface where coffee was available. A very positive experience. More
by BEH2351
Employees Worked With
do not know name of person in service
March 18, 2020
This a wonderful dealership to do business with. Very professional sales staff and service dept. This is my 4th Nissan and I am very happy with it. professional sales staff and service dept. This is my 4th Nissan and I am very happy with it. More
by SPAULDING1202
Employees Worked With
CJ
March 18, 2020
Pleasant environment, quality customer service, respectful, and accommodating. I will visit your dealers again. Jeff was efficient and friendly to work with. Thank you to your group.o respectful, and accommodating. I will visit your dealers again. Jeff was efficient and friendly to work with. Thank you to your group.o More
by LAURALEECHATFIELD
March 17, 2020
Very pleased They were able to service my vehicle faster than I expected. The service Tonya was professional and kept me informed of the service being provided. They were able to service my vehicle faster than I expected. The service Tonya was professional and kept me informed of the service being provided. More
by BMATUSZA
Employees Worked With
Tonya Sitkowski
March 17, 2020
Gene and the team were awesome good guys! I was welcomed thoroughly assisted and was satisfied with the service look forward to coming back for my oil change. thoroughly assisted and was satisfied with the service look forward to coming back for my oil change. More
by ELIJAH.AARON
Employees Worked With
Gene
March 17, 2020
Great service, detailed introduction. I really enjoyed the service and the conversations I had with Jeff overall. I visited a lot of others after my first visit at Mathews and at last I de I really enjoyed the service and the conversations I had with Jeff overall. I visited a lot of others after my first visit at Mathews and at last I decided to go with Nissan. I would definitely recommend this dealership to my friends. More
by wxi00522
Employees Worked With
Jeff Crooks
March 16, 2020
Review Great experience as usual. Always enjoy coming in and chatting with the folks at Matthews. Definitely recommend them to anyone and will be coming back Great experience as usual. Always enjoy coming in and chatting with the folks at Matthews. Definitely recommend them to anyone and will be coming back. More
by DYLANWARNER2
