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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
March 31, 2020
Best service dept around! They always take the time to explain what was done on my car and never push extras that i dont necessarily need! Joe and tonya are the best!! explain what was done on my car and never push extras that i dont necessarily need! Joe and tonya are the best!! More
by SADORNAT
Verified Customer
March 29, 2020
Chantal worked so hard to find me my dream car. She is wonderful to work with and very friendly! I highly recommend working with her! wonderful to work with and very friendly! I highly recommend working with her! More
by Valerie
March 28, 2020
I had a pleasant and painless experience with my recent vehicle purchase at Matthews Nissan. Chantal and the other associates were very kind and helpful, and the car has been great so far! vehicle purchase at Matthews Nissan. Chantal and the other associates were very kind and helpful, and the car has been great so far! More
by CC
Employees Worked With
Chantal Raymond
March 27, 2020
I had a great experience. I was reluctant to bring my vehicle in for an engine replacement. But glad I did. ! I would definitely recommend Matthews Nissan to anyone Respectfully Lou vehicle in for an engine replacement. But glad I did. ! I would definitely recommend Matthews Nissan to anyone Respectfully Lou More
by LCAT222
Employees Worked With
Other Employees :
Joe Kenecny , Gene Pittarelli, Joe Johnson
March 27, 2020
Wonderful service by staff when they work hard to create a welcoming environment while waiting for service. I appreciate the service technician that worked on my car because he was extremely knowledgeable a a welcoming environment while waiting for service. I appreciate the service technician that worked on my car because he was extremely knowledgeable and very friendly. He demonstrated high professionaism which to me is a valuable commodity because I depend on his honesty and integrity when working on my car. This is a value to the company. More
by mr294
Employees Worked With
Tony Ricci
March 27, 2020
Great service, extraordinarily nice people. Took great care of my car as always. I am never disappointed with the quality of care my car receives. care of my car as always. I am never disappointed with the quality of care my car receives. More
by peter.russo7
Employees Worked With
March 26, 2020
Awesome experience from start to finish Very knowledgeable staff, friendly and vehicle is great. Went above and beyond, needed the car that day and they were able to get it done. Very knowledgeable staff, friendly and vehicle is great. Went above and beyond, needed the car that day and they were able to get it done. More
by SCHOONY083061
March 24, 2020
Oil change and inspection Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went in Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went inside at least twice in my 1 1/2 hour visit. However customers needed to separate themselves 6 feet as chairs were positioned exactly as they were the last time I was there. Please discourage drinking (coffee station) as that was not cleaned and would be difficult to maintain and I am a coffee lover. Refrigerator items are a wonderful service during this time. Also after I left, I realized the the chair arms, the high table, where at least 2 different people sat were not cleaned. Please toss any reading material that may promote sharing of handled items. Otherwise, I saw service people with gloves, and seem to be practicing distance between others. My car was returned as was a detailed review of services done. Thank you again for all your efforts. May all your employees remain healthy and employed and I will see you again. More
by Cynthia
Employees Worked With
unknown
March 24, 2020
Matthews Nissan was great to work with. The client service they gave me was exceptional, they went way above and beyond. I would highly recommend them to anyone looking for a new car! service they gave me was exceptional, they went way above and beyond. I would highly recommend them to anyone looking for a new car! More
by Jallegretto
Employees Worked With
Mike VanBrunt
March 23, 2020
No pressure good facts about the car we are happy with our sales person Jeff a very nice young man helpful very friendly and knowledgeable thank you 😊 our sales person Jeff a very nice young man helpful very friendly and knowledgeable thank you 😊 More
by AUNTMIASIL
Employees Worked With
Jeff crooks
