Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,188 reviews
April 20, 2020
Great Service Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. More
by LRADLEY2001
Verified Customer
April 17, 2020
Excellent Customer Service Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Pizza! KUDOS! More
by SHAWR1010
Employees Worked With
April 17, 2020
Great Service Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years and have never been disappointed. More
by magtom
April 16, 2020
oil change and recall The service was friendly and fast.A new filter was recommended and offered. I agreed even though I was not convinced it was truly necessary. I am ver The service was friendly and fast.A new filter was recommended and offered. I agreed even though I was not convinced it was truly necessary. I am very fond of my vehicle and would like to see it last. More
by SKMOORE64
Employees Worked With
April 16, 2020
She was very pleasant she knew what she was doing great professional at her job if you treat the customer very good service departments need more people like her she was very good treat you very good She c professional at her job if you treat the customer very good service departments need more people like her she was very good treat you very good She came out and told you what was going on with your car didn’t make you wait really long well dressed pleasant to work with gets longer?Thank you More
by JPALMER18
Employees Worked With
April 16, 2020
Thrilled they were still open. I was able to go in and pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. More
by CNMDJETER
April 16, 2020
A very pleasant experience working with the Sales & Service staff buying my SUV during Covid19, will definitely recommend Matthew's Nissan to my Family & Friends. I felt very welcome, Pete, Shawn & Ton Service staff buying my SUV during Covid19, will definitely recommend Matthew's Nissan to my Family & Friends. I felt very welcome, Pete, Shawn & Tonya were awesome! More
by janella.llewellyn
April 15, 2020
Rear suspension problems/ front brakes Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my fa Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my father-in-law. Very satisfied. Thanks More
by RJONES20
Employees Worked With
April 08, 2020
Our experience was great. In this time of social distancing we were still able to do a purchase with minimum of direct contact. We looked at the truck online, placed a deposit online and do all the distancing we were still able to do a purchase with minimum of direct contact. We looked at the truck online, placed a deposit online and do all the prep over the phone. The dealership did a great job when we came in to drive and sign paperwork keeping everyone safe. We are very happy with our new truck. More
by DEBBIE2072
April 07, 2020
I am always treated as if I am British Royalty Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over back Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over backward to keep service prices down within the confines of warranties and rules.She resists offering her opinion unless you ask her. More
by Wintermarch
Employees Worked With
Tonya Sitkowski
