Back

Matthews Nissan

Vestal, NY

4.8
1,188 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
Contact Dealership

3101 Vestal Pkwy E

Vestal, NY

13850

Directions

By Type

Showing 1,188 reviews

April 26, 2020

Quick and very helpful with all questions I had. jEff was very efficient, friendly and all of the staff personnel that talked with were all doing their best to make me fell comfortable. The dealershi More

by STUGOTZ1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crooks
April 24, 2020

Fast service The service manager greeted me promptly and the service was done in less than an hour. Everyone was friendly and area was well kept. Thanks More

by RSNYDER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2020

Very helpful and brought the car right to the house. I did not get to see the dealership due to the covid virus but Mike Van Brunt was very helpful and answered all of my questions. More

by FBROWN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike VanBrunt
April 23, 2020

It was important to me, to know they were practicing social distancing and wearing masks. They were. Tonya, Andrea and service tech were very kind. More

by VALERIEEVERY
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2020

All contact was by telephone as I dropped off and picked up the car after the service department was closed. I spoke with two people both of whom were friendly, cooperative and knowledgeable. Car was fini More

by TAIT
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2020

Fast friendly and reliable service I am always greeted with a warm hello and conversation regarding my questions or needs. Area is always clean and inviting. Tonya is very good at what More

by DBELLMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2020

As always, Ecellent! Originally, I came in for an oil change. I also requested an inspection of the undercarriage due to a banging noise. They found a broken leaf spring More

by VONDY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

good place for service went for my car's first inspection-I was greeted by someone as soon as I came in the door, she took my name and my keys and had me go to the waiting r More

by HALLJOANNE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

I had a very good experience with the service department! Very thorough and helpful. I highly recommend them. It was very easy to schedule online. More

by SHANNON.DARROW
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
April 20, 2020

Truly seamless, fast, efficient, knowledgable service My recent experience was exemplary of top professional service, All were a sincere pleasure to do business with at Matthews Nissan! Definitely a retur More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
62
...