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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
May 08, 2020
Great job Got on quickly and the were fast and did the quickly. They are dependable and consistent. I enjoy going there. Keep up the good work quickly. They are dependable and consistent. I enjoy going there. Keep up the good work More
by JDANGELO525
Verified CustomerEmployees Worked With
May 08, 2020
The service department was very considerate during this Covid 19. All the employees dealing with customers wore masks. The rest room and waiting area were clean. Covid 19. All the employees dealing with customers wore masks. The rest room and waiting area were clean. More
by THEENAN
May 07, 2020
My service advisor Tonya is the best there is and always makes sure my experience is the best. Hands down best service department there is. makes sure my experience is the best. Hands down best service department there is. More
by soccerkid2892
Employees Worked With
May 07, 2020
Excellent service I was (as always) very happy with my experience with the service department. The service performed was done in a very reasonable time frame and every I was (as always) very happy with my experience with the service department. The service performed was done in a very reasonable time frame and everyone is so friendly ! More
by SHELMER
Employees Worked With
May 07, 2020
Unbelievable experience Pete and Chantal were amazing everything went smooth no hiccups. Pete c. Is super professional and super friendly I would recommend anyone to go to Mathews Nissan to purchase thei everything went smooth no hiccups. Pete c. Is super professional and super friendly I would recommend anyone to go to Mathews Nissan to purchase their next adventure Pete thank you again so much very much appreciated More
by MCGUIRE2017
Employees Worked With
Chantal Raymond, Pete Coppola
May 05, 2020
Professional Treatment and Smoothly Executed Despite the limitations of the Coronavirus epidemic, the deal went off without a hitch. I am grateful to Shawn and Pete for attending to every necessa Despite the limitations of the Coronavirus epidemic, the deal went off without a hitch. I am grateful to Shawn and Pete for attending to every necessary detail to insure that I was satisfied. More
by ROGER S
May 05, 2020
I give the car and the salesman a 10! For buying a car "virtually", the experience was as easy as it gets. The vehicle was accurately represented. Truly feels like a new car to me - even b For buying a car "virtually", the experience was as easy as it gets. The vehicle was accurately represented. Truly feels like a new car to me - even better than I expected in so many ways. Shawn Sprague was very accommodating and a pleasure (no pressure) to work with. Thank you so much!! More
by PAM.LEA
Employees Worked With
May 04, 2020
replacing a lease 3 yrs ago I had gotten a lease ( car), and my granddaughter said that she wanted me to get a truck, so I told her when my lease was up I would get a t 3 yrs ago I had gotten a lease ( car), and my granddaughter said that she wanted me to get a truck, so I told her when my lease was up I would get a truck and she could help me pick it out, I had been wanting a Frontier, when I had seen this one at Matthews I had to send the picture and get her approval( she was out of state), she absolutely loves it. We had agreed on a frontier, prior to finding this. So far all is good. Shawn was a nice person to work with. More
by maryhill
Employees Worked With
May 04, 2020
My appointment was in am 930 so I left the car overnight to be sure it could get in and done by noon. O spacificly spoke to a women re the need for the car by noon if possible .I called at 11ish the car wa to be sure it could get in and done by noon. O spacificly spoke to a women re the need for the car by noon if possible .I called at 11ish the car was not done,the staff thought there was no time contraint.Then I was told a part would need to be ordered for my Driver side seat warmer.Never heard from you guys. More
by LILYVIBE
Employees Worked With
