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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
October 28, 2024
Great service department! Knowledgeable service advisors. Friendly and upfront with cost for repairs. The only place I go even if my car just needs an oil change and tire rota Knowledgeable service advisors. Friendly and upfront with cost for repairs. The only place I go even if my car just needs an oil change and tire rotation. More
by hopedufresne
Verified CustomerEmployees Worked With
October 21, 2024
Tonya is awesome- everything went as planned and everyone was very friendly- a great experience was very friendly- a great experience More
by gperrault01
Employees Worked With
October 14, 2024
Great and fast service. Service manager is super helpful. Explained and helped. Happy with my new tires. Service manager is super helpful. Explained and helped. Happy with my new tires. More
by chad.r.francis
Employees Worked With
October 09, 2024
We have had Nothing but great service at this dealership! We are very happy with our vehicle! We are very happy with our vehicle! More
by okmesneved27
Employees Worked With
October 04, 2024
The cost of engine oil change is too expensive compared with other car dealerships in town. with other car dealerships in town. More
by whong0
Employees Worked With
October 04, 2024
Great customer service and patient, Would definitely recommend Nissan to family and friends, thank you recommend Nissan to family and friends, thank you More
by reginawilliams004
October 01, 2024
I recently had my Volvo serviced there. I was assured it was the thermostat causing the code. I drove the car up the hill to the Weis and my check engine light came on. It was the same c I was assured it was the thermostat causing the code. I drove the car up the hill to the Weis and my check engine light came on. It was the same code as before. Not only this but the external temperature was still not showing up or showing in the extreme negatives from when I picked it up. Any competent mechanic would have noticed this and not released the car since this it is an interrelated issue. I called and left a message on the line of the service manager Andrea and the call was not returned. I will never do business with you nor any of your dealerships again. I’m not even just disappointed to be out the money. I’d have happily paid twice that to solve this. You should really stop advertising you work on Volvos when you clearly lack the capacity to. More
by M
September 28, 2024
This is NO way to do business, people. I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be getting a Nissan Company discount ($7500) IN ADDITION to the Federal Tax credit of $7500. But he was just transferring my credit to Matthews. 2) We never discussed the Extended Warranty. ($3999). If we had, I would have declined it. MOST companies give a FREE Extended Warranty. 3) You never asked if I would be using my old license plate. I would. But you went ahead and bought a NEW one for me that I never wanted, then you've consistently refused to transfer my old plate to my new car. I have the pink slip. It looks like I paid you a lot of money to do things like that. You are in breach of contract, then. The whole experience has been a consistent DISASTER. More
by wetwater18828
September 27, 2024
Minimal time waiting for my vehicle. Thank you for the free wifi. Made my time waiting less boring. Thank you for the free wifi. Made my time waiting less boring. More
by ysayu21
Employees Worked With
