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Matthews Nissan
Vestal, NY
1,184 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,185 reviews
November 30, 2017
Great Customer Service! I purchased a used car and my salesman, James was friendly and helpful from start to finish. He answered all of my questions promptly when I called an I purchased a used car and my salesman, James was friendly and helpful from start to finish. He answered all of my questions promptly when I called and in person. The car I bought was immaculate inside and out. I highly recommend James when buying your next car! More
by Maria E.
Employees Worked With
James iacovelli
November 28, 2017
Thank you Serafini Nissan Thank you Jordan for guiding us through this new car purchase. Great car great deal.The service was excellent Two new happy customers We’ll defin Thank you Jordan for guiding us through this new car purchase. Great car great deal.The service was excellent Two new happy customers We’ll definitely spread the word to family and friends More
by Tony & Diana
Employees Worked With
Eugene Pittarelli, Jordan Schultze
November 22, 2017
Great service! It was great service! Helped with everything and was really fast and caring. Definitely recommend going there to purchase a vehicle. They definitely l It was great service! Helped with everything and was really fast and caring. Definitely recommend going there to purchase a vehicle. They definitely lookout for the best deals for you. More
by Saints007
Employees Worked With
James iacovelli
November 17, 2017
Made the process easy! Don made the process quick and easy and got me the exact car i wanted with all the features that were important to me!! Thanks Don! Don made the process quick and easy and got me the exact car i wanted with all the features that were important to me!! Thanks Don! More
by AmyIsHappy
Employees Worked With
Donald Cusack
November 16, 2017
A easy delivery With the 7th delivery of a new Nissan you would think it could not go smoother then the last but it did.Danny still went over everything like it was t With the 7th delivery of a new Nissan you would think it could not go smoother then the last but it did.Danny still went over everything like it was the first time we met and did not take anything for granted. More
by Mokey
Employees Worked With
Danny Phelps
November 16, 2017
Easy, painless, and an overall great experience I needed to find a used vehicle quickly as my son's car was destroyed by a 20+ something guy on a motorcycle who wanted to see how fast the bike could I needed to find a used vehicle quickly as my son's car was destroyed by a 20+ something guy on a motorcycle who wanted to see how fast the bike could accelerate (into oncoming traffic, into my son - HINT: It stopped even faster than it accelerated when it slammed into my son's front bumper). The good news is that I was able to work with Mike and Dallas to find a low-mileage certified-preowned Nissan Altima on the lot, clean, and affordably priced. I gave my son my prior vehicle, and I got a much nicer ride in the exchange. Mike and Dallas were a pleasure to work with and I've since been back to have the car serviced several times. The entire staff at Serafini is excellent, from Sales, Finance, and Service. I highly recommend them as well as the rest of the Serafini team. These folks go above and beyond to make sure that I'm happy. Excellent! More
by One Happy Nissan Customer
November 14, 2017
Efficient, Knowledgeable and Friendly I had a great experience purchasing my car at this dealership. Thank you again to James and Matt for all of your guidance and for sharing your experti I had a great experience purchasing my car at this dealership. Thank you again to James and Matt for all of your guidance and for sharing your expertise. More
by Feather
Employees Worked With
James iacovelli, Matt Hayes
November 13, 2017
Awesome Jordan has sold us 4 new vehicles in the last year. He's always happy to see us and very helpful. We keep coming back because he makes buying no hassl Jordan has sold us 4 new vehicles in the last year. He's always happy to see us and very helpful. We keep coming back because he makes buying no hassle and because of the outstanding dependability of Nissan. We wouldn't do business with anyone else. 🖒 More
by Honda2010
Employees Worked With
Jordan Schultze
November 12, 2017
great new car experience Don took care of everything and the experience was great. Everything I needed was taken care of. Great group of people. Just what I was looking for. Don took care of everything and the experience was great. Everything I needed was taken care of. Great group of people. Just what I was looking for. More
by hwg
Employees Worked With
Donald Cusack
November 09, 2017
Very satisfied customer Jordan made us feel welcome and took the time to show me a couple different vechicals. He pointed out all the great features each vehicle had during Jordan made us feel welcome and took the time to show me a couple different vechicals. He pointed out all the great features each vehicle had during the test drive. I wanted to test drive them again the next and he set that up as well. At delivery Jordan went over all the vehicles features again and help with all the settings. Was a great experience ! Will have no problem recommending Jordan to all my friends ! Thanks Joe & Carol More
by BCEJOE1
