Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,213 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,213 reviews
January 27, 2018
First Car Buying Experience Made Easy Noel made my first car buying experience far easier than I expected it to be. Noel took the time to explain everything to me and make sure I knew exac Noel made my first car buying experience far easier than I expected it to be. Noel took the time to explain everything to me and make sure I knew exactly what I was getting out of both the car and the deal offered by the dealership. More
by CCleary
Employees Worked With
Noel Sleilati
January 27, 2018
Exceptional Danny and finance team were phenomenal, efficient and knowledgeable. They did not play any games and weee up front and clear about price. Very fair, Danny and finance team were phenomenal, efficient and knowledgeable. They did not play any games and weee up front and clear about price. Very fair, will absolutely come back More
by Jeffrey17362
January 25, 2018
Another new car! As always, Valerie Jochum is the best! She’s very patient when you’re not sure and has a great command of all the facts of all the cars Serafini offe As always, Valerie Jochum is the best! She’s very patient when you’re not sure and has a great command of all the facts of all the cars Serafini offers. I can’t imagine buying a car anywhere else. More
by Meferr
January 24, 2018
Serafini used dealership experience James was wonderful to deal with as I sought the perfect replacement for my car. Have not had a Nissan before but found this 2011 Nissan Rogue to meet James was wonderful to deal with as I sought the perfect replacement for my car. Have not had a Nissan before but found this 2011 Nissan Rogue to meet my needs perfectly! Thank you James! More
by Objn710
Employees Worked With
James iacovelli
January 22, 2018
Absolutely A+ experience with Valerie From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowle From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowledable about the Nissan Altima SV that we ended up purchasing with absolutely NO pressure to buy ... . I would recommend anyone and everyone to go to Serafini and ask for her ... we have purchased 3 Nissan Altimas and have had a pleasurable experience each and every time ... She make a you feel at home. We would highly recommend anyone to encounter the experience of meeting and dealing with Valerie ... once you meet her , you don't want to leave .. In our opinion, we have been to MANY dealerships in and around the area and have never encountered anyone like her before.. We look forward to seeing her smiling face at Serafini again when we buy our next vehicle ... More
by MoesLuv
Employees Worked With
Valerie Jochum, Dennis Harding
January 22, 2018
Helpful and delightful! I leased my first car ever from her. She made the experience a delight AND continues to answer any/all questions I have! LOVE! Helpful is an understat I leased my first car ever from her. She made the experience a delight AND continues to answer any/all questions I have! LOVE! Helpful is an understatement. More
by Bpenaher
Employees Worked With
Valerie Jochum
January 18, 2018
Great experience, great product, great service. I had a great experience in buying a new Rogue. Everyone involved was extremely helpful and made the buying process enjoyable. If you would like the I had a great experience in buying a new Rogue. Everyone involved was extremely helpful and made the buying process enjoyable. If you would like the same, contact Danny Phelps. More
by Rogue4x
Employees Worked With
Danny Phelps, Dennis Harding
December 27, 2017
Extremely helpful. Very happy with the service I received at Serafini. Mark was great and the whole process was very easy. I definitely recommend looking for a new or us Very happy with the service I received at Serafini. Mark was great and the whole process was very easy. I definitely recommend looking for a new or used car here. More
by Allyssa Brianne Angel
December 27, 2017
The best All do a very good job 10 star. All departments are good. My sales person was fabulous. Dale was good explaining things. Customer service is great All do a very good job 10 star. All departments are good. My sales person was fabulous. Dale was good explaining things. Customer service is great. More
by Test1234
December 20, 2017
Hands down, best employees all around!! This is my second time leasing with Nissan. Mark takes his time to work through the kinks, and walked me through every step. He is very knowledgeable, This is my second time leasing with Nissan. Mark takes his time to work through the kinks, and walked me through every step. He is very knowledgeable, and efficient. I recieve exemplary customer service with every encounter which makes the experience extremely smooth. He is very personable and pleasant to work with. Its been a pleasure, so I would absolutely recommend him to anyone. More
by RuthJP2017
Employees Worked With
Mark Powell
