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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
February 10, 2018
Great service, and friendly employees My experience with serafini Nissan was great. James was the employee that helped me with the car and he was very friendly and helpful. They made it ea My experience with serafini Nissan was great. James was the employee that helped me with the car and he was very friendly and helpful. They made it easy to get the car I wanted. Would recommend them to anyone. More
by Codyl724
February 08, 2018
Don Cusack Don was amazing! I had originally came to Don when I first started car shopping... I told him that I was interested in a VW, which they rarely get. Do Don was amazing! I had originally came to Don when I first started car shopping... I told him that I was interested in a VW, which they rarely get. Don contacted me right way to let me know they happened to have a VW Passat. He remembered my price range and all the features that were important to me and let me know that they had the perfect car for me. Working with him was seamless and he made everything go smoothly. If he didn’t know something he was sure to find the answer. He was very kind and patient and got to know my family and I on a personal level which made the experience great. I’ll be sure to recommend Don to all my friends and family members who are in the market for a new/used vehicle. More
by Rsmith82690
Employees Worked With
Donald Cusack
February 04, 2018
A pleasurable experience! This is my second Volvo from Serafini! Jordan made the experience very easy, he was very helpful and did not make us feel pressured. I would recommend This is my second Volvo from Serafini! Jordan made the experience very easy, he was very helpful and did not make us feel pressured. I would recommend him to anyone in the market for a new vehicle!! I’ve always been happy with the staff that I have encountered, great work!! More
by Lorrie
January 30, 2018
Great place to purchase a car! A wonderful experience. Everyone there is willing to help you get the car you want at a good price. I have had a Nissan car from Serafiniat least 5 ti A wonderful experience. Everyone there is willing to help you get the car you want at a good price. I have had a Nissan car from Serafiniat least 5 times and I keep returning ! More
by Puglover
Employees Worked With
Valerie Jochum, Noel Sleilati
January 30, 2018
Excellent This is my second Murano and my second time working with Mark Powell. He is simply the best! He makes the process seem so easy. This is my second Murano and my second time working with Mark Powell. He is simply the best! He makes the process seem so easy. More
by Penny
Employees Worked With
Mark Powell
January 27, 2018
Exceptional Danny and finance team were phenomenal, efficient and knowledgeable. They did not play any games and weee up front and clear about price. Very fair, Danny and finance team were phenomenal, efficient and knowledgeable. They did not play any games and weee up front and clear about price. Very fair, will absolutely come back More
by Jeffrey17362
January 27, 2018
First Car Buying Experience Made Easy Noel made my first car buying experience far easier than I expected it to be. Noel took the time to explain everything to me and make sure I knew exac Noel made my first car buying experience far easier than I expected it to be. Noel took the time to explain everything to me and make sure I knew exactly what I was getting out of both the car and the deal offered by the dealership. More
by CCleary
Employees Worked With
Noel Sleilati
January 25, 2018
Another new car! As always, Valerie Jochum is the best! She’s very patient when you’re not sure and has a great command of all the facts of all the cars Serafini offe As always, Valerie Jochum is the best! She’s very patient when you’re not sure and has a great command of all the facts of all the cars Serafini offers. I can’t imagine buying a car anywhere else. More
by Meferr
January 24, 2018
Serafini used dealership experience James was wonderful to deal with as I sought the perfect replacement for my car. Have not had a Nissan before but found this 2011 Nissan Rogue to meet James was wonderful to deal with as I sought the perfect replacement for my car. Have not had a Nissan before but found this 2011 Nissan Rogue to meet my needs perfectly! Thank you James! More
by Objn710
Employees Worked With
James iacovelli
January 22, 2018
Absolutely A+ experience with Valerie From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowle From the time we walked in and were greeted by Valerie Jochum , She welcomed us to Serafini Nissan Volvo, She was polite , courteous , and very knowledable about the Nissan Altima SV that we ended up purchasing with absolutely NO pressure to buy ... . I would recommend anyone and everyone to go to Serafini and ask for her ... we have purchased 3 Nissan Altimas and have had a pleasurable experience each and every time ... She make a you feel at home. We would highly recommend anyone to encounter the experience of meeting and dealing with Valerie ... once you meet her , you don't want to leave .. In our opinion, we have been to MANY dealerships in and around the area and have never encountered anyone like her before.. We look forward to seeing her smiling face at Serafini again when we buy our next vehicle ... More
by MoesLuv
Employees Worked With
Valerie Jochum, Dennis Harding
