Matthews Nissan

Purchase James was professional yet not pushy. He explained benefit of car and why he likes this particular vehicle. He was patience while keeping us informed James was professional yet not pushy. He explained benefit of car and why he likes this particular vehicle. He was patience while keeping us informed of protection plans. More

Great car buying experience Great customer service. Very personable and friendly. Answered all my questions and got me exactly what I wanted. I would definitely recommend James a Great customer service. Very personable and friendly. Answered all my questions and got me exactly what I wanted. I would definitely recommend James as a salesman. More

Don Cusack is the man! I recently purchased a 2017 Certified Pre-Owned Nissan Maxima S. Don along with the pre-own sales team made the whole experience enjoyable. Don Cusak I recently purchased a 2017 Certified Pre-Owned Nissan Maxima S. Don along with the pre-own sales team made the whole experience enjoyable. Don Cusak was very knowledgeable and willing to answer any questions and concerns that came up. Very easy to talk to and extremely professional! I will definitely recommend Serafini Nissan to my friends and family. More

I had a great experience at Serafini Nissan Volvo! This dealership worked with me and never pressured me in any way. I had a couple of snags that came up along the way so I’d like to give a big shout This dealership worked with me and never pressured me in any way. I had a couple of snags that came up along the way so I’d like to give a big shout out to James Iacovellind for being patient and working with me. I would highly recommend this dealership! More

Unscrupulous Salesperson Jordan gave me incorrect information on a lease and now I am being told I need to pay another month for a car I gave up, and was not using Salesperson Jordan gave me incorrect information on a lease and now I am being told I need to pay another month for a car I gave up, and was not using for that particular month. I was asked by Jordan to give him a good review and to say that he used an ipad to show me how the car works. He did not show me anything about the car, only the basics, but I agreed to give him a good review. He broke my ipass holder when he was transferring it from the old car to the new. He failed to give me the back license plate from my old car until I told him he forgot it. Terrible service. Only interested in making sales. More

A pleasurable purchase In working with James Iacovelli, He made the process of buying a replacement car quite easy and satisfying. He was friendly and responsive to exactly In working with James Iacovelli, He made the process of buying a replacement car quite easy and satisfying. He was friendly and responsive to exactly what I was looking for, a very accommodating salesperson. No hard sell tactics or pushy efforts were used in his easy going approach to finding me just the right car. I thank him for making the process pleasurable. More

Best experience Working with Valerie was like being with a friend. She is knowledgeable about the cars. But it is her personality that brings me back every time. I wo Working with Valerie was like being with a friend. She is knowledgeable about the cars. But it is her personality that brings me back every time. I would highly recommend Serafini and Valerie More

A pleasure to work with I had a wonderful experience leasing my first car (which I love) from Hunter. Everyone at Serafini Nissan was very nice & helpful, I never felt any pr I had a wonderful experience leasing my first car (which I love) from Hunter. Everyone at Serafini Nissan was very nice & helpful, I never felt any pressure while looking at different cars & it was overall a good experience. I would recommend to go to them for the good service & great deals! More

Second Murano purchase This is our second purchased vehicle from Serifini. They staff is great to work worth and not pushy. They are very helpful with all aspects of the pur This is our second purchased vehicle from Serifini. They staff is great to work worth and not pushy. They are very helpful with all aspects of the purchase. They listen to what you are looking for in a car including the price and work hard to get what you are looking for. More

Pleasant and rewarding I have given Serafini Nissan this rating because of the excellent customer service I received from them not only from my purchase yesterday but also f I have given Serafini Nissan this rating because of the excellent customer service I received from them not only from my purchase yesterday but also from my purchase with them 3 years ago. I never like to feel rushed or pressured into doing or purchasing anything and I did not feel that way at all at Serafini Nissan. They were kind, patient, informative, friendly, and answered all of my questions and made me feel very welcomed. They also treated my family that was with me the same. More