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Matthews Nissan

Vestal, NY

4.8
1,213 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,213 reviews

December 12, 2018

Professional, on time as always. Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good ho More

by dwmapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Joe Jackson, Andrea Barrett
December 12, 2018

Great! Valerie was great and very accommodating. They were quick to find the car I really wanted. I was happy with the payment and they took car of all the p More

by PIPPY20002003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum, Dennis Harding
December 12, 2018

Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin More

by DJONES940
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Price
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Recommend Dealer
Yes
Employees Worked With
I have no idea the name of the service person I dealt with.
December 12, 2018

Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More

by S.Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
December 12, 2018

Bought a brand new Altima Sayde was amazing to work with,she knew exactly what I wanted and the price I could spend. SHE WAS AMAZING very nice young lady More

by TINAHODGES71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Schultze, Sadye Molinari
December 12, 2018

Pleasure doing business n Always a pleasure doing business with the serafini team of professionals Questions answered - test drives offered - options explained - knowledgeable More

by SALES60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault , Mike VanBrunt
December 12, 2018

Excellent Experience I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another th More

by MMARINA191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
December 12, 2018

Great experience. Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people ori More

by MIKE.J.WHEELER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault., Valerie Jochum
December 12, 2018

Overall very good Liked everything except where at the end they take you in to speak to business manager. After spending 28000 dollars he tried to squeeze another 600 More

by MSSWEEP113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cusack, Dennis Harding
December 04, 2018

Love Serafini We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!! More

by apitman2643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault, Valerie Jochum
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