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Matthews Nissan
Vestal, NY
1,213 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,213 reviews
December 12, 2018
Honest and Thorough The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every vi The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every visit. More
by j
Verified CustomerEmployees Worked With
Joe
December 12, 2018
NYS inspection The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service I receive here is top notch. More
by GVANGORDER58
Employees Worked With
Andrea Barrett, Joe Johnson Tonya
December 12, 2018
Professional, Thorough and Personable Auto Servicing Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior profes Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior professional, personable and efficient treatment of me and my autos. I couldn’t ask for more of anything. Don’t ever change a thing. More
by ERICRANDOLPH2
Employees Worked With
Andrea, Gene, and Joe in Servicing.
December 12, 2018
Pleasant, fast, and easy. Salesman was very professional and knew all the answers to my questions. James made the whole process easy and the lease agreement went very fast. Salesman was very professional and knew all the answers to my questions. James made the whole process easy and the lease agreement went very fast. More
by CKUHLMAN
Employees Worked With
James iacovelli
December 12, 2018
Professional, Timely and As Promised MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look fo MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look forward to working together again. More
by DDIMONJR
Employees Worked With
Mike VanBrunt
December 12, 2018
Great customer service The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice, water, coffee, tea, snacks and homemade cookies as well as tv makes the wait time pass quickly. The customer service is top notch. More
by Martha R.
Employees Worked With
Joe Johnson , Andrea
December 12, 2018
Cabin heater inoperable When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he should run some tests first and found it was a typical problem with a simple solution and only cost $40. Made me very happy!! More
by COVDBRIDGE
Employees Worked With
Joe Konecny, Joe Johnson
December 12, 2018
Warranty Service In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. More
by hgutzman
Employees Worked With
Service Manager Andrea.
December 12, 2018
extremely knowledgable and friendly staff. A pleasure . I was treated with the utmost respect and interest from the staff. Valerie was kind, courteous, and eager to please. She also has a great sense of hum I was treated with the utmost respect and interest from the staff. Valerie was kind, courteous, and eager to please. She also has a great sense of humor which made me feel very comfortable . This is my second vehicle purchase from Serafini. a return customer says ALOT! More
by ktkaminsk
December 12, 2018
Truck service I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! More
by TFAPEM
Employees Worked With
Joe Johnson
