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Matthews Nissan

Vestal, NY

4.8
1,188 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,188 reviews

October 31, 2018

A nice afternoon at Serafini Nissan I am a first time customer at Serafini Nissan. When I walked outin the door I was suprised at how easy the Serifini salesperson Valerie Jochum, made More

by Jerry
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry and Donna, Valerie Jochum
Oct 31, 2018 -

Matthews Nissan responded

Jerry, Congratulations on your new Rogue and thanks for the positive review! I'm happy to hear you had a good purchase experience with our staff and I hope your Ownership experience is just as good. Enjoy the new car :). Mike Van Brunt General Manager

October 18, 2018

Only the best! This is my 5th Nissan from Serafini. I did have a Toyota but missed the friendly feeling and the relationship that we have developed over the years More

by greddy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Perrault , Valerie Jochum
October 17, 2018

First Time Buyer This was my first time buying a vehicle from a dealership. Jason was very kind and helped to keep me informed throughout the entire process. Was genui More

by Brianna rose112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James iacovelli
October 16, 2018

Love my new Volvo Just purchased a Volvo for my 16 year old daughter from Serafini. This is our sixth vehicle purchased from Serafini and Valerie sold us 5 of the 6 More

by Katievolvo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
October 06, 2018

Outstanding Service We purchased our first Volvo from Serifini Nissan Volvo. Everyone is very friendly and approachable. We had a conversation about our car with Dallas More

by Jill Suda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Cusack
October 03, 2018

Excellence. After three cars, the excellence continues. For the past 18 years, this dealership has provided nothing but great service, great sales, very fair pr More

by Ajdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Perrault, Danny Phelps
September 13, 2018

Satisfied Customer Everyone at this dealership was a pleasure to work with. They made the entire car buying process and were cognizant of my schedule and time constraint More

by Nothanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
August 30, 2018

Another Pathfinder The staff at Serafini Nissan are very professional and easy to work with. I told them the make and model that I wanted to look for and they showed me More

by Papa2gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault, Valerie Jochum
August 01, 2018

Service with a smile For years I had avoided car dealers but being new in the area and needing a car I decided to give it a try. Ultimately I was very glad I did since I More

by Mastiff lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James iacovelli
July 08, 2018

A surprising car purchase Without a doubt the most pleasant car purchase of my many years (with the possible exception of the ancient Fairlane a friend sold me for $100 which I More

by CnRS18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Harding, Hunter Williams
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