Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,188 reviews
December 12, 2018
Pleasure doing business n Always a pleasure doing business with the serafini team of professionals Questions answered - test drives offered - options explained - knowledgeable Always a pleasure doing business with the serafini team of professionals Questions answered - test drives offered - options explained - knowledgeable staff Service and sales staff top notch More
by SALES60
Verified Customer
December 12, 2018
Excellent Experience I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another th I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another three years with my new Maxima. More
by MMARINA191
December 12, 2018
Great experience. Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people ori Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people oriented. I would recommend Serafini to anyone who is looking for a new car. More
by MIKE.J.WHEELER
December 12, 2018
Overall very good Liked everything except where at the end they take you in to speak to business manager. After spending 28000 dollars he tried to squeeze another 600 Liked everything except where at the end they take you in to speak to business manager. After spending 28000 dollars he tried to squeeze another 600 out of me. Almost walked out. I know this is the way business is done. Don't like it.my salesman was excellent knowledgeable and spent time with us to show all the features. He sold us on the car. Would buy another car from him in the futore More
by MSSWEEP113
December 04, 2018
Love Serafini We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!! We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!! More
by apitman2643
November 30, 2018
Wonderful service. Great car. Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge o Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge of our new car. Mr Harding was very helpful in helping us make the decision on what car met our needs More
by Drummer
Employees Worked With
Valerie Jochum, Dennis Harding
November 28, 2018
Great customer service Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was compl Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was completely thorough in everything. I am very happy with my new Nissan Altima! More
by adhamani1
Employees Worked With
Valerie Jochum
November 14, 2018
Valerie @ Serafini Rocks! The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through every detail along the way was awesome! I appreciate all of her attention to detail and my personal needs! Thank you so much!! More
by Stachia
Employees Worked With
Valerie Jochum
November 02, 2018
Review Great dealership to work with. The staff was friendly and accommodating. James Iacovelli, my sales associate, did a fantastic job closing the deal and Great dealership to work with. The staff was friendly and accommodating. James Iacovelli, my sales associate, did a fantastic job closing the deal and making myself a happy customer. The overall experience was wonderful. More
by :)
November 01, 2018
SAlesperson Very good service always makes transaction easy makes sure to explain all options of car and always checks in few days after I have taken car home Very good service always makes transaction easy makes sure to explain all options of car and always checks in few days after I have taken car home More
by Debora2468
Employees Worked With
Danny Phelps
