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Matthews Nissan
Vestal, NY
1,213 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,213 reviews
December 18, 2018
Quick in and out service Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volv Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volvo’s More
by EJA54
Verified Customer
December 18, 2018
Great Staff and Superb Service This is the second vehicle I’ve purchased through them and will continue to purchase from them in the future. Valerie is the most wonderful salesperso This is the second vehicle I’ve purchased through them and will continue to purchase from them in the future. Valerie is the most wonderful salesperson who goes well above and beyond. They have always done right by me. Their service department always makes it as convenient as possible for me, loaning me a vehicle if I need extended service. I highly recommend them. More
by Going Rogue
December 17, 2018
Always the best! This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is alwa This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is always very friendly and professional. More
by ALOSO
Employees Worked With
Andrea from the service department - she's the best! , Valerie Jochum
December 17, 2018
Oil change and inspection and tire rotation and wind shield Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done a Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done and gave me and idea of what I may need to do over the next year so I can plan ahead. More
by DROSSATHOME
Employees Worked With
Don’t know names
December 17, 2018
Fast and good as usual Easy . never a problem and the work is done quickly. Everyone in the service dept is easy and friendly to work with. the only place I have my car ser Easy . never a problem and the work is done quickly. Everyone in the service dept is easy and friendly to work with. the only place I have my car serviced. More
by FS109
Employees Worked With
Unknown
December 14, 2018
Excellent Service of our Volvo Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to us Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to use that time instead of waiting. All Service people are very helpful and patient. They give us good advice on how to maintain our vehicle .Always a pleasure! More
by DFCNJ2
Employees Worked With
andrea, Valerie Jochum
December 14, 2018
Great dealership!! We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always goi We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always going above and beyond customer service. More
by MVI29998
December 14, 2018
Good friendly dealership Any time that I have purchased a vehicle from them I have had nothing but great experiences. Would recommend to any one. Will be back again when ready Any time that I have purchased a vehicle from them I have had nothing but great experiences. Would recommend to any one. Will be back again when ready to purchase my next vehicle. More
by SWTP10
December 13, 2018
Amazing Customer Service The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service you The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service your car. More
by BEHNAZ6962
Employees Worked With
Dennis Harding
December 13, 2018
Reliable Service Center, But Expensive The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the price has always been sky-high. Result: I come here much less frequently. Is this a good business model? More
by LFM
Employees Worked With
Andrea
