Matthews Nissan

Excellent Service of our Volvo Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to us Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to use that time instead of waiting. All Service people are very helpful and patient. They give us good advice on how to maintain our vehicle .Always a pleasure! More

Great dealership!! We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always goi We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always going above and beyond customer service. More

Good friendly dealership Any time that I have purchased a vehicle from them I have had nothing but great experiences. Would recommend to any one. Will be back again when ready Any time that I have purchased a vehicle from them I have had nothing but great experiences. Would recommend to any one. Will be back again when ready to purchase my next vehicle. More

Service team is awesome!! I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 More

Amazing Customer Service The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service you The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service your car. More

Reliable Service Center, But Expensive The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the price has always been sky-high. Result: I come here much less frequently. Is this a good business model? More

Service work I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. More

Definitely avoid! My fiancé and I found a used Volvo at this dealership that we liked. The car was an older model selling for $6,000. My boyfriend makes over $1000 a we My fiancé and I found a used Volvo at this dealership that we liked. The car was an older model selling for $6,000. My boyfriend makes over $1000 a week, we had pay stubs for every week dating back to last summer, we also had $2,000 for a down payment. They refused to sell us this car without us paying the full amount or having a co-signer. They tried several times to finance us a newer model saying that the car we wanted was “too old” and they absolutely could not work out a deal with us without a co signer or a loan but if we wanted to get a newer model they could “work out a deal” without either. We were told we could put the car on hold with a $500 down payment which we handed in cash to have it given back a few minutes later stating that the car was “too old” to be put on hold. We left and went to the bank to apply for a loan, at the bank we called the dealership to get the information about the car for the loan and spoke to Dallas who told us to come back- that we could get a loan through them for the car. When we came back he said he would “try” and call us the next day, which he did to tell us there is nothing he can do but we can come look at a newer model. He refused to finance a $6,000 car even with a $2,000 down payment without a co signer or a loan but would have sold us a $20,000+ car without a co signer or a loan. We feel that Dallas was taking advantage of us and trying to make more money off of us rather than make a deal that worked best for us. Definitely sends up red flags. Very sneaky. We are going to buy a vehicle elsewhere. Definitely avoid. I will be passing along this same information about this dealership through Facebook and all other review sites that I am a part of. More

knowledge, friendliness, performance are all top rated. I made a service appointment and worked with Andrea and Tonya, then talked to Valerie in sales and bought a Rogue. Valerie and Dallas treated us with I made a service appointment and worked with Andrea and Tonya, then talked to Valerie in sales and bought a Rogue. Valerie and Dallas treated us with the most expert, professional, and friendly experience. All was explained in terms we understood. Both departments were well-versed with any questions I had. They all did a great job and were a pleasure to deal with. More

Great service Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. More