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Matthews Nissan
Vestal, NY
1,188 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,188 reviews
December 20, 2018
Fast service Scheduled appt on line was in and out with clean car in 30 minutes! Received the checkup service as well and everything is great - will be back in 50 Scheduled appt on line was in and out with clean car in 30 minutes! Received the checkup service as well and everything is great - will be back in 5000 miles! More
by SNOGLE999
Verified CustomerEmployees Worked With
Valerie Jochum, Sadye Molinari
December 20, 2018
Great service experience... again Serafini always provides a great service experience and leaves both our Nissan vehicles cleaner than when we dropped them off. My recent experience re Serafini always provides a great service experience and leaves both our Nissan vehicles cleaner than when we dropped them off. My recent experience resulted in an invoice less than $20. I have always felt I’m being treated fairly when I go there for service. More
by Kirk
Employees Worked With
Joe in service.
December 18, 2018
Quick in and out service Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volv Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volvo’s More
by EJA54
December 18, 2018
Great Staff and Superb Service This is the second vehicle I’ve purchased through them and will continue to purchase from them in the future. Valerie is the most wonderful salesperso This is the second vehicle I’ve purchased through them and will continue to purchase from them in the future. Valerie is the most wonderful salesperson who goes well above and beyond. They have always done right by me. Their service department always makes it as convenient as possible for me, loaning me a vehicle if I need extended service. I highly recommend them. More
by Going Rogue
December 18, 2018
Excellent Service I bought a certified Volvo in the summer and brought it in for a service update. The Serifini team did a great job and found a problem with my batter I bought a certified Volvo in the summer and brought it in for a service update. The Serifini team did a great job and found a problem with my batter before it could have caused me a problem. Well done and on time! More
by Georgia
Employees Worked With
Joe in Service
December 18, 2018
I had some tire problems. The team found and addressed the p I like going to Serafini Nissan and I like the ease of getting in and getting out and the cleanliness of the facilkity every visit I like going to Serafini Nissan and I like the ease of getting in and getting out and the cleanliness of the facilkity every visit More
by RMURPHY4
Employees Worked With
Andrea
December 18, 2018
great Jordan took time with me and feel he gave me the best deal and made sure I was pleased with my vehicle. this was my 2nd lease Jordan took time with me and feel he gave me the best deal and made sure I was pleased with my vehicle. this was my 2nd lease More
by VAVRAD5
Employees Worked With
Jordan Schultze
December 17, 2018
Always the best! This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is alwa This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is always very friendly and professional. More
by ALOSO
Employees Worked With
Andrea from the service department - she's the best! , Valerie Jochum
December 17, 2018
Oil change and inspection and tire rotation and wind shield Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done a Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done and gave me and idea of what I may need to do over the next year so I can plan ahead. More
by DROSSATHOME
Employees Worked With
Don’t know names
December 17, 2018
Fast and good as usual Easy . never a problem and the work is done quickly. Everyone in the service dept is easy and friendly to work with. the only place I have my car ser Easy . never a problem and the work is done quickly. Everyone in the service dept is easy and friendly to work with. the only place I have my car serviced. More
by FS109
Employees Worked With
Unknown
