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Matthews Nissan
Vestal, NY
1,214 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,214 reviews
January 27, 2019
Outstanding, as always Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed prom Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed promptly. The staff is always friendly and helpful. More
by MISSPENNYBETH
Verified CustomerEmployees Worked With
Unsure of service technicians names
January 25, 2019
Efficient I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. More
by PHV1956
Employees Worked With
I don’t know names.
January 25, 2019
Professional and informative. Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement on Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement once the car was being serviced. She was very helpful in matching the correct tires to my car. More
by SAMBGM
Employees Worked With
Andrea Barrett
January 24, 2019
Routine maintenance and inspection The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I would The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I wouldn’t take my Volvo anywhere else!! More
by Lorrie
Employees Worked With
Andrea Barrett
January 23, 2019
Reliability I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never le I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never leave unsatisfied More
by EJA54
Employees Worked With
Andrea
January 22, 2019
Knows the features of the auto Asked the service manager, Andrea, about a odd warning I got that caused the car to downshift. She knew exactly what occurred and thoroughly explaine Asked the service manager, Andrea, about a odd warning I got that caused the car to downshift. She knew exactly what occurred and thoroughly explained the safety feature that caused it. I didn’t even realize, or forgot the car had that feature. Funny enough, it happened in exactly the same location twice. She was able to relate that location/situation and why the alert occurred... another car was merging too close. More
by Meferr
Employees Worked With
Andrea in service dept, Valerie Jochum
January 22, 2019
Very helpful service manager. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. She is a definite asset to the dealership. More
by BROJACK1234
Employees Worked With
Andrea Barrett
January 21, 2019
Replace rear tail light. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. More
by AN1
Employees Worked With
Andrea, Joe and Mark in service dept.
January 21, 2019
I received prompt and courteous service. I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Wa I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Waiting room with coffee and cookies is comfortable. More
by KATHLEEN.NOVITSKE
Employees Worked With
I don’t remember his name. Manager of service dept.
January 21, 2019
Leasins a vehicle made easy I have never leased a vehicle before now. Jordan Schultze made the process straight forward. He clearly covered lease details so I knew into what I wa I have never leased a vehicle before now. Jordan Schultze made the process straight forward. He clearly covered lease details so I knew into what I was entering. He presented the Rogue clearly, showing off the safety features I had made clear were my priority and did not waste my time on features I did not consider important. More
by JSHUSTED
Employees Worked With
Jordan Schultze
