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Matthews Nissan
Vestal, NY
1,218 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,218 reviews
February 21, 2025
I didn’t wait for the vehicle. It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour an It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour and priced at $160. I received a text about the vehicle being completed. I check in and was told the invoice was $350. Issue resolved but more communication on price update. More
by jrosado2006
Verified Customer
February 21, 2025
This Nissan dealership is great. Fast, quality service you can count on to take good care of your car. Fast, quality service you can count on to take good care of your car. More
by copax7
February 20, 2025
Great customer service and can always count on Matthews Nissan to have parts and get me in and out right away. Thanks Tyler. Nissan to have parts and get me in and out right away. Thanks Tyler. More
by Stephanie Fahs
February 15, 2025
Great service and everyone makes me feel like I am one of the family!Andrea and Tonya are always ready to help me with whatever is needed. I really appreciate everything they do!, the family!Andrea and Tonya are always ready to help me with whatever is needed. I really appreciate everything they do!, More
by areyen
February 12, 2025
Great service department. Tonya is my service writer. She is always very friendly and helpful. i always get right in for service . The people are very professional and the ser Tonya is my service writer. She is always very friendly and helpful. i always get right in for service . The people are very professional and the service area very clean. More
by rfett
February 05, 2025
Exceeds my expectations . Live the way the waiting area is set up at the service department. So welcoming. Live the way the waiting area is set up at the service department. So welcoming. More
by kathyidupree
February 05, 2025
excellent people to work with. made sure we were well informed i would highly reccommend them made sure we were well informed i would highly reccommend them More
by jdevita0
Employees Worked With
January 31, 2025
Gary was very respectful knowledgeable and patient with our needs. Available with any questions we had for him. Rapid call backs after we purchased our vehicle our needs. Available with any questions we had for him. Rapid call backs after we purchased our vehicle More
by smithj3277
January 28, 2025
hey everybody. this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague is a hustler. he got promoted too. people.....he got promoted because he is the best scammer they have. guarantee if you sit and speak to him about a car.... he will act he isn't doing well in life so you feel bad.....he will have his family pictures on his desk and will mention them to make you think he's a simple, nice family guy. not. he is a hustler. beware. respond if you need details or advice. More
by rightontrack4life
Employees Worked With
January 28, 2025
hey everybody. this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague is a hustler. he got promoted too. people.....he got promoted because he is the best scammer they have. guarantee if you sit and speak to him about a car.... he will act he isn't doing well in life so you feel bad.....he will have his family pictures on his desk and will mention them to make you think he's a simple, nice family guy. not. he is a hustler. beware. respond if you need details or advice. More
by rightontrack4life
Employees Worked With
