Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,208 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,208 reviews
January 21, 2025
I went in not knowing what the issue was with the car. It was diagnosed very quickly and repaired quickly. As always, everyone there was great. It was diagnosed very quickly and repaired quickly. As always, everyone there was great. More
by yettershawn
Verified CustomerEmployees Worked With
January 20, 2025
I lease my cars from Mathews Nissan BECAUSE of the Excellent Service Department. Matt met me inside. I told him what I wanted done. I waited in the Customer Lounge. It was nicely appointed with Excellent Service Department. Matt met me inside. I told him what I wanted done. I waited in the Customer Lounge. It was nicely appointed with beverages and snacks. Matt called me when the Rogue service was done and explained everything. He was professional and friendly. More
by JAHNAY24
Employees Worked With
January 19, 2025
Matthews Nissan has treated me very well in both the Sales and Service Departments as well as their Body Shop. All staff very knowledgeable & friendly. This is my second Rogue. Sales and Service Departments as well as their Body Shop. All staff very knowledgeable & friendly. This is my second Rogue. More
by pgriffithmgr
Employees Worked With
Other Employees :
Dave in the Body Shop
January 17, 2025
I really like the " drive in" service feature. It's very nice whatever the weather. I appreciate the training that the service people go through to service such complex vehicles these days. It's very nice whatever the weather. I appreciate the training that the service people go through to service such complex vehicles these days. More
by nyorker99
Employees Worked With
Other Employees :
Tom Natale does a fantastic job, and is super friendly.
January 11, 2025
Quick and stress free purchase. Salesman was polite and knowledgeable. Would recommend to friends and family. Salesman was polite and knowledgeable. Would recommend to friends and family. More
by tiatris
Employees Worked With
January 08, 2025
Badr Elhamraoui was great to work with! Worked with me to get the vehicle I wanted. Worked with me to get the vehicle I wanted. More
by mshmoorehead
January 08, 2025
Tonya is an incredible Service Manager! We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. More
by deancasterline
Employees Worked With
January 07, 2025
Good in customer service,very approachable and very friendly.and very helpful on paperworks all the way! friendly.and very helpful on paperworks all the way! More
by sozel68ellsworth
January 03, 2025
I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily commute knowing they have checked it over thoroughly at each oil change. More
by michellewells
December 24, 2024
Kurt is always pleasant to deal with and he is very knowledgeable and never gets flustered knowledgeable and never gets flustered More
by dmurray14
Employees Worked With
