Matthews Motors Wilmington

Well, just a couple hrs before closing time on a Saturday evening Matthews Motors worked diligently to get me into a car, with financing, so I could drive it off the lot that night. They worked a couple hrs evening Matthews Motors worked diligently to get me into a car, with financing, so I could drive it off the lot that night. They worked a couple hrs after closing to get everything finalized. Thank you James “Wes” Jenkins and to the miracle worker Adam Santiago, in finance for making me a very happy car buyer. There is zero pressure to purchase and I totally felt like part of the family. Most at ease I have ever felt in a dealership before. Highly recommend. Traded in my 12 yr old vehicle and was not disappointed. Thank you all! Kimberlie Smith More

Very pleasant, professional and honest. Made the whole car buying experience a really great one! car buying experience a really great one! More

Easy and straightforward dealer experience. Fair trade and professional transaction. Entire process only took about three hours, highly recommend. and professional transaction. Entire process only took about three hours, highly recommend. More

Had a problem with my a/c not working. I had a couple of different shops attempt to fix it. Only to replace parts that were fine and not fix the problem. I brought it in didn’t have a lot of time. Mark took different shops attempt to fix it. Only to replace parts that were fine and not fix the problem. I brought it in didn’t have a lot of time. Mark took the time to look at it and in about 5 minutes or less had diagnosed and fixed my a/c. It was a bad fuse. I can’t thank the team at Matthews Motors enough. I spent almost a thousand dollars on misdiagnosis and countless hours waiting. I will only take my vehicles to Matthews Motors from now on. They got it right saved me money. More

I bought a vehicle last week and a minor issue came up in the first week. I was amazed at the quick repair and courtesy I was shown. Amazing there’s still a business that stands behind what they sell. the first week. I was amazed at the quick repair and courtesy I was shown. Amazing there’s still a business that stands behind what they sell. Job well done! More

Service department is always professional, prompt, and friendly. They always given me their best efforts, and more than I expect (my expectations are high). friendly. They always given me their best efforts, and more than I expect (my expectations are high). More

Jordan in the service department was absolutely awesome! He explained everything in detail, patiently answered all my questions, and checked in with me to let me know what they were doing every step of the He explained everything in detail, patiently answered all my questions, and checked in with me to let me know what they were doing every step of the way! Fantastic customer service! Kudos also to Mark who answered by “how did we do?” Email within an hour. This is the second car I have bought from Matthews Motors and will buy again. Thanks guys! More

Service was great. Mechanic was great. My only complaint was NONE of the employees wore masks. I thought that was required in. New. Hanover county was NONE of the employees wore masks. I thought that was required in. New. Hanover county More

Customer service and attention to detail was exceptional. Would definitely recommend them to anyone looking to buy a used vehicle. Salespeople were great to work with and no pressure. Would definitely recommend them to anyone looking to buy a used vehicle. Salespeople were great to work with and no pressure. More

I truly appreciate Alicia with everything she did. The whole team was amazing. Would highly recommend. I can’t say enough bout the team. Thank you again for working so hard for me whole team was amazing. Would highly recommend. I can’t say enough bout the team. Thank you again for working so hard for me More