
Matthews Motors Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
Showing 501 reviews
Excellent customer service Loved the great customer service you provided I will bring my other car and let other know about your great work and how clean are the office Loved the great customer service you provided I will bring my other car and let other know about your great work and how clean are the office More
Amazing experience! I have had very bad experiences with car dealers in the past; and my credit was not worth bragging about. I came into the dealership with not much fa I have had very bad experiences with car dealers in the past; and my credit was not worth bragging about. I came into the dealership with not much faith that anything could be done. Bob came out immediately made me feel comfortable, helped with my grandson (he is a rowdy 2 year old). I was really impressed because Bob asked me what I wanted, didn't try to push anything on me. I also did not have to spend my entire day at the dealership! It was fabulous! More
Awesome Luke was great and made my car payment affordable even for a teen who makes minimum wage! He was always really friendly, helpful, and understanding! Luke was great and made my car payment affordable even for a teen who makes minimum wage! He was always really friendly, helpful, and understanding! More
100% satisfaction My husband and I experience great customer service at Matthews Motors in Wilmington. All sale representatives were extremely friendly. Please ask for My husband and I experience great customer service at Matthews Motors in Wilmington. All sale representatives were extremely friendly. Please ask for Mr.Bob. He is AWESOME!!!!!! More
Very good experience from beginning to end Cowboy was very helpful and informative and not pushy at all. He made sure we found what we were looking for in our price range. Cowboy was very helpful and informative and not pushy at all. He made sure we found what we were looking for in our price range. More
A great experience. Matthews Motors is new to me with it being my first visit here for an oil change. The staff was super friendly and extremely helpful with the service Matthews Motors is new to me with it being my first visit here for an oil change. The staff was super friendly and extremely helpful with the service of my vehicle! Would highly reccomend to anyone in the Wilmington or surrounding areas! :) More
Amazing customer service The folks at Matthews are phenomenal at you the best deal out there. They worked their tails off to help me get our car. Amazing customer service. The folks at Matthews are phenomenal at you the best deal out there. They worked their tails off to help me get our car. Amazing customer service. More
Absolutely top of the line sale and finance teams Go see Bob Pacella at Matthews Motors! He wants you to have nothing less than best when it comes to you as a customer! My husband and I have bought/tr Go see Bob Pacella at Matthews Motors! He wants you to have nothing less than best when it comes to you as a customer! My husband and I have bought/traded many cars over the years without any problems. This was our first experience at Matthews Motors. Bob genuinely cared not just about what his commission would be but about helping us to get the car I wanted . He made sure we were pleased with what they gave us for our trade in and that ourpayments were where we needed them to be!He wasn't pushy whatsoever.Hands down the best Salesman we have ever dealt with!! More
Awesome Customer Service I have brought both of my vehicles in for service and have awesome service every time. Mark Yandell is so friendly, thorough, professional and attent I have brought both of my vehicles in for service and have awesome service every time. Mark Yandell is so friendly, thorough, professional and attentive to all customers. I always wait for my vehicle so I am kept updated (excellent communication by the way) on the service status which makes me feel at ease. I no longer feel apprehensive taking my vehicles in for service knowing I am dealing with Mark and in good hands at Matthews Motors. I like having one place to go for both vehicles (Honda and Toyota). Hands down, would recommend this service department to anyone Thanks Mark for making me such a happy customer!! :-) More
They were amazing! Very helpful and found a vehicle that was perfect for my family and I still love it! Exceed my expectations! Greg greeted us as soon as he saw up pull Very helpful and found a vehicle that was perfect for my family and I still love it! Exceed my expectations! Greg greeted us as soon as he saw up pull up and even helped with my 4 girls! cowboy Is a great person and sales person! Miranda answered all financial questions we had and made sure we were fully understanding! I recommend this place to anyone! More