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Matthews Motors Inc

Clayton, NC

Overview
Reviews
Vehicles
4.7
1,595 Reviews
Call Dealership (919) 550-2333
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11315 U.S. Hwy 70 West-Business

Clayton, NC

27520

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Showing 1,595 reviews

February 14, 2023

Prompt, excellent service and customer service. Staff was considerate, friendly, helpful & efficient. Will definitely return. More

by fcgoerg
Recommend Dealer
Yes
Employees Worked With
Tech: Andrew Pasquarella
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February 14, 2023

Great experience with help from Uriel, Sue, Andrew…Will definitely check on them again next time I am in market. More

by Pb97003019
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Uriel Zavaleta, Andrew (mechanic), Ken Tanaka, Brandon Williams
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February 14, 2023

An awesome & quick experience! Enjoyed it & the employees are amazing! Very kind & have Spanish speakers! Had no issues when I asked for a detailed explanation! More

by itsmichellerobles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel Zavaleta , Carlos Medrano, Ken Tanaka
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February 09, 2023

Excellent reputation. Treated very well. I would not hesitate purchasing a vehicle again. Thank you... More

by Mflaclair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Tanaka
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February 08, 2023

This is a very clean and organized dealership, the staff is very friendly and courteous. I will recommend this dealership to all my friends! More

by mrgreenjeans_1@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Medrano, Agustin Medrano
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January 26, 2023

Excellent service and customer service. They are very professional and made sure that I was satisfied. More

by azrh.ar24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
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January 23, 2023

I've been overcharged here for the last time. The service department here will overcharge you at any opportunity. I paid more for a oil change here than at the dealership! It's the last dollar th More

by shughes1963
Recommend Dealer
No
Employees Worked With
Elise Rivers
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Jan 24, 2023 -

Matthews Motors Inc responded

We apologize you feel this way. Being the vehicle is a 2022 Genesis GV80 we have to use dealer list price. It shows you were charged list price for the dealer only oil filter from Hyundai at $11.84 and 7 quarts of Mobil 1 10W-30 oil at $18.95 per quart. You also got a tire rotation for $15. Total due came out to $179.09 including a $10 off coupon. Please feel free to contact Jeryl Murph 919-550-2333 if we can assist further.

Jan 25, 2023 -

shughes1963 responded

Regardless of how it breaks down, you charged more than the dealership, wo USUALLY are themost expensive on any sort of work. Raleigh Genesis/Hyundai charged less for the same work.

January 17, 2023

Literally the best car dealership it wasn’t super quick but I was sure approved and I love my new car and the salesman did not just try to sell me ANYTHING I am very satisfied with my new car thank you mat More

by Diamondsbrown7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Tanaka
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January 12, 2023

Everyone was extremely nice and professional! I received excellent service and a really great deal! More

by Carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ureal was awesome , Brandon Williams, Agustin Medrano
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December 28, 2022

I appreciated the excellent customer service and patient, no pressure interaction and the level of communication. Thank you. More

by Annette Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Dalton, Sue Hall, Carlos Medrano
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