
Matthews Motors Inc
Clayton, NC
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Shady financials and management Although our sales rep Will was excellent management told us they'd give us X price for our trade in and would negotiate the car price when we got the Although our sales rep Will was excellent management told us they'd give us X price for our trade in and would negotiate the car price when we got the financing the car price was the same as list price and they didn't give us what they said they were going to give us for our trade. when we complained they decided to offer us a small change in price . Decided to good deal. But did not give us a problem canceling the deal. More
Cinderella Story Quite frankly, I don’t even know where to begin. I had purchased a vehicle from a dealer, treated me so horribly after the sale, I really didn’t kno Quite frankly, I don’t even know where to begin. I had purchased a vehicle from a dealer, treated me so horribly after the sale, I really didn’t know what to do. To add insult to injury, this dealership also sold me a warrantee it did not cover my vehicle. So, two years into this nightmare of an automobile, it just decides not to work anymore. I owed over $8000 on this car. I’m a schoolteacher. I had no idea what I was going to do. I was literally in tears, this car that I bought that was supposed to get me back-and-forth to work, had become an absolute nightmare, and it had consumed every part of our lives. With my expectations at their very lowest, and feeling like such an idiot for being duped by this dealership in Fuqua Varina and Proguard Warranty, The Mercedes dealership of Cary, referred me to Robert Walker. I had no idea that this man was going to be an absolute knight in shining armor. One of the good guys. They actually still make them in the car business. After speaking with this gentleman once on the phone, I made an appointment to go see him. I really did not think there was anything that they could do for me. I thought I was just gonna be holding the bag of a lot of negative equity, and I did not feel like I brought anything to the table, except for a spotless driving record. Lol. Well, this is where the fairytale really gets good. I went to see the good people at Matthews motors, in tears, they reassured me, the educated me on the process of buying a good used car with a lifetime warranty. Oh, and the day that I was going to purchase my automobile, I had no way to get to Clayton North Carolina. I live in Cary. Mr. Walker picked me up at my home early that morning and drove me to the dealership. He treated me like I was part of his family, I have never felt so respected and taken care of. At the end of the closing day, I drove away in a beautiful black Ford Mustang convertible with low miles and a lifetime warranty. I also know that I can go see Mr. Walker for anything that my car needs. He’s an amazing salesperson, and even more amazing human being. Mr. Walker was not trying to just get me in to any old car and make a quick sale. Mr. Walker takes the entire buying experience to the next level. I will never buy another car from anyone else. It goes without saying, that the poor pumpkin that I was stuck with, turned into a beautiful coach by the end of the day thanks to Mr. Walker and Matthews motors. I love these people! They spoiled me beyond words, I am a huge fan, and my next car will come from Mr. Walker. You better believe it. Driving a dream, Tracey Frazier More
Great experience! Easy to deal with Dealt with Kim over the phone to coordinate purchase of a vehicle. Answered all my questions and gave me insight on the vehicle purchasing. Would buy Dealt with Kim over the phone to coordinate purchase of a vehicle. Answered all my questions and gave me insight on the vehicle purchasing. Would buy from this dealership again. Also great was the delivery service. Mike and Bob drove out to Charlotte to deliver my vehicle with a full tank of gas. Thanks again for the great service! More
Great car buying experience I recently purchase a car from Matthews Motors. I was treated in a very professional and friendly way. Got a great price on the car as well as an aw I recently purchase a car from Matthews Motors. I was treated in a very professional and friendly way. Got a great price on the car as well as an awesome trade in. Car was delivered very clean. I highly recommend them More
Great experience This was by far the best car buying experience. Everyone I dealt with bent over backwards to make sure I got what I wanted...even delivering the car This was by far the best car buying experience. Everyone I dealt with bent over backwards to make sure I got what I wanted...even delivering the car to me. I would especially like to thank Michael Frischman who went above-and-beyond with my purchase. More
Mr.Matthews and Matt are Awesome! They helped me get into the right vehicle,no more problems! I would not hesitate to recommend their dealership. Great service,honest and friendly! The They helped me get into the right vehicle,no more problems! I would not hesitate to recommend their dealership. Great service,honest and friendly! They really know how to take care of their customers. More
The Best Experience Ever! Matthews Motors is a blessing in disguise. I walked in worried and uncomfortable after having total loss my car, I didn’t think any dealership would h Matthews Motors is a blessing in disguise. I walked in worried and uncomfortable after having total loss my car, I didn’t think any dealership would help me especially with less than perfect credit. Rob Walker and the entire team at Matthew Motors was so patient and kind with me. They reassured me that I would be ok. I felt like I was in good hands. They got me a deal on new/ low mileage car, and stayed later than expected to make sure everything was taking car of. I couldn’t thank them enough for all there hard work. I felt crying. I recommend anyone with less than perfect credit to take a chance with Matthews Motor. More
It was GREAT I am very pleased with my buying experience William Edwards was awesome! Very honest & perffessional, he made it easy. I would recommend anyone that I I am very pleased with my buying experience William Edwards was awesome! Very honest & perffessional, he made it easy. I would recommend anyone that I know looking to purchase a vechical to go to Matthew motors. Thank you, Sharmen More
Completely satisfied! I was a bit skeptical that we would be able to make a deal, given my financial situation. I am currently going through a Chapter 13 bankruptcy. I was I was a bit skeptical that we would be able to make a deal, given my financial situation. I am currently going through a Chapter 13 bankruptcy. I was wrong! After a brief approval process with the court, we made a deal right away and they delivered the vehicle right to my house! The vehicle is everything I was hoping for. Kim was awesome to work with and I will definitely be back. The delivery was very friendly and professional. More
Wonderful People Brian and Jacqueline worked hard to get me riding the same day. I will recommend Matthew's Motors to all I know. Superior service!!!🤗 Great Brian and Jacqueline worked hard to get me riding the same day. I will recommend Matthew's Motors to all I know. Superior service!!!🤗 Great More