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Matthews Motors Inc

Clayton, NC

4.7
1,595 Reviews

11315 U.S. Hwy 70 West-Business

Clayton, NC

27520

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Showing 1,595 reviews

January 16, 2018

Disjointed experience Purchased cash a small vehicle. The process and experience seemed disjointed: I had to ask more than once for the second key to the vehicle; I had to More

by juanyetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Critcher
Feb 19, 2018 -

Matthews Motors Inc responded

We can't apologize enough for your experience and lack of communication. The Clayton location is under all new management as of Jan 3rd and some processes were not in place from sales, finance to service. We are working hard to become more efficient to avoid these scenarios as we continue to train our new staff. If we have not resolved your issue please contact us 919-550-2333 or respond here.

January 10, 2018

Amazing! I went to Matthew motors a long with my husband and my mother looking for a car, not knowing how the process works with buying a car but my experience More

by KristinRoberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Coneal
January 10, 2018

Amazing Kim was very understanding of our situation and tried to do everything she could to get us the best deal. Even when we explained that something wouldn More

by PatriceT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Kim Miller
January 06, 2018

Best car buying experience Absolutely love my experience at Matthews motors, Robert Walker did everything posible to help us out, Matthews motors made my day!!! Love our new Do More

by Anjanette C Otero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Walker
January 05, 2018

No pressure, transparent with pricing, helpful, easy process I would refer friends and relatives without a doubt. The care buying process was easy and the sales manager revealed his view of the purchase history More

by jeffrey harris
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
January 01, 2018

Above and beyond customer service care Our family car just stopped working all together on 12/28/2017. We had gotten a flyer in the mail that day from Matthew Motors but really didn't look More

by KRISTEN Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Walker, Mike Frischman
December 21, 2017

Awesome service. They truly work hard for you! I strongly recommend Matthews Motors to anyone. They worked tirelessly to make sure we got the best deal and the car that we wanted all while providin More

by Weshabenisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Dickens, Sarah Sanuth
December 21, 2017

New truck! After searching around and having my time wasted multiple times at other car lots I stopped by Matthews to look at the truck that I would go onto buyi More

by Bhawley82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Fowler , Marty Valldejuli, Ashleigh Knight, Mike Frischman, Anthony Sambrano, Gary Coleman
December 19, 2017

Avoid Stereotypical car dealership. Looking to take advantage of you. The actual face to face experience is quite pleasant but that does not help me when my More

by Lilo_0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Fowler , Victoria Baughman, Mike Frischman, Anthony Sambrano, Jacqueline Dickens
December 14, 2017

Honest- Family Owned After looking at New Car Dealers for a Used Car- a friend told me to try them. I was very pleased with the service- staff- and the way they handled my More

by Amie Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Fowler , Gary Coleman
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