
Matthews Motors Inc
Clayton, NC
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Car buying experience that couldn’t get any better You know you have found a gem when you are inclined to take a time out of your busy day to write a review for a dealership after purchasing a vehicle. You know you have found a gem when you are inclined to take a time out of your busy day to write a review for a dealership after purchasing a vehicle. Now days, with all the “No Haggling, cold and unwelcoming sales people and managers, buying a car feels Hostile, BUT NOT at Matthews Motors. They have purchased my car from me and unlike most places, offered a fair value, and on top of that got me into a vehicle of my dreams for a price I could afford. Not in million years did I think I be pumped about needing to buy another car, but with how this experience went, I Simply CANT wait to go back to John, William and Carlos to get another car! Thank you guys! Alex More
Great experience . Process was easy and fast. There are many great vehicle to choose. Brandon was absolutely helpful and have great knowledge of the cars. . Process was easy and fast. There are many great vehicle to choose. Brandon was absolutely helpful and have great knowledge of the cars. More
No communication Not happy.. bought a car..feel like you get approved for what they want to sell you not what you want.lesson learned more than likely will not be a re Not happy.. bought a car..feel like you get approved for what they want to sell you not what you want.lesson learned more than likely will not be a return customer Update 11/4/19 Murph has told me to come back Thursday and he will see about getting the scuff and the dent Andrew Bain promised would be fixed handled will update Thursday 🙂 Murph is awesome I left today happy with the work that was done. No complaints and I will add Murph's shoes always match his outfit, and I think that rocks! Thank you again Murph, for the awesome customer service. More
Great customer service both sales and service department. Great customer service both in sales and service. They always go the extra mile to help their customers. This is the reason we've bought 12 vehicles f Great customer service both in sales and service. They always go the extra mile to help their customers. This is the reason we've bought 12 vehicles from Matthews Motors and reccomend them to everyone who needs a new used vehicle. More
Lashawn's Silverado Andrew was extremely helpful, courteous, and attentive. We sat down and discussed what I was looking for and the price range I wanted to stay in. He Andrew was extremely helpful, courteous, and attentive. We sat down and discussed what I was looking for and the price range I wanted to stay in. He showed me some options and allowed me to search their website over night to ensure I was happy with my choice. Keith and Andrew stayed with me from 6pm until 8pm (1.5hrs after closing) helping me with my search for the right vehicle. I actually switched the vehicle I wanted to purchase. Andrew and the finance staff was very mindful of my limits and worked with in my budget. My deal was so incredible I was also able to purchase a bumper to bumper warranty plan. Excellent job Mathew Motors!!! You have a customer for life!!! Already referred 2 friends. Tell Andrew Lashawn with the 2016 Silverado 1500 referred you!! More
Car purchase Great car but the people you have working there are the greatest. Went out of their way to make us comfortable and we got a fabulous deal Great car but the people you have working there are the greatest. Went out of their way to make us comfortable and we got a fabulous deal More
Outstanding is an under statement for this team Gus & Keith were able to meet our requirements 150% for our new vehicle, That old fashioned tailored service provided- nothing short of royalty was d Gus & Keith were able to meet our requirements 150% for our new vehicle, That old fashioned tailored service provided- nothing short of royalty was delivered. More
Oil change and tire rotation I’ve used Matthews Motors’ for 12 years for service on my vehicles. Appointments were always kept on time. the staff very courteous and the techs know I’ve used Matthews Motors’ for 12 years for service on my vehicles. Appointments were always kept on time. the staff very courteous and the techs knowledgeable. More
Going a great job Everyone that works there are amazing. I went in sick and really dreading the whole ordeal but they made it go by smooth. I would recommend their deal Everyone that works there are amazing. I went in sick and really dreading the whole ordeal but they made it go by smooth. I would recommend their dealership for anyone. More
Worked with me, was thorough, and nice!!!!!! I had a great experience, i recommend him. The car was everything I expected. Great customer service. I’m very satisfied. The car is excellent. I had a great experience, i recommend him. The car was everything I expected. Great customer service. I’m very satisfied. The car is excellent. More