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Matthews Motors Inc

Clayton, NC

4.7
1,595 Reviews

11315 U.S. Hwy 70 West-Business

Clayton, NC

27520

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Showing 1,595 reviews

March 25, 2020

Thank you for the outstanding service I purchased a vehicle about 5 months ago (October 2019). I scheduled the first oil change and the service noticed the VVT actuators were bad and leaki More

by joshhayburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Fowler , Demi Nichols, Elise Rivers, Grace Furlough
March 24, 2020

Quality of work is very good. The only thing that needs to change is for the service desk to keep the customer informed, especially if work will not be completed when expected. This could be a major inconv More

by Ed
Recommend Dealer
Yes
Employees Worked With
Pete Fowler
March 20, 2020

They Got The Job Done!!!! Very impressed with the atmosphere, environment, professionalism, courtesy, friendliness, of everyone there. The deal we made became a little rocky, b More

by p-perkins@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Mohammed, Brandon Williams
March 18, 2020

It took an hour for a state inspection because Pete double booked my appointment. Go somewhere else where they value your time equal to theirs. More

by Jim L
Recommend Dealer
No
Employees Worked With
Pete Fowler
Mar 19, 2020 -

Matthews Motors Inc responded

Jim, With respect to your review of our service department, we as do other State inspection agencies do what is mandated by the state for your vehicle to pass inspection. Our owner, Ms. Dale Matthews demands that we go up and beyond what the state mandates which includes us taking the time to put the vehicle on the lift to thoroughly inspect the entire undercarriage to insure that when you leave Matthews Motors you are completely safe. I truly apologize that it took an hour when it usually takes 35 to 45 minutes. On that particular day we did experience a few delays due to some of our other customer vehicles failing inspection and then doing the repairs. I personally was going to inform you of this but did not want to disturb you as you were resting peacefully. Again, please except my deepest apologies and hope you will allow Matthews Motors to regain your trust. Murph Operations Manager Matthews Motors, Clayton

March 15, 2020

I was very uneasy buying a new car because I’ve had bad experiences in the past at dealerships who’s main goals were making sales instead of the quality of their cars or the customers. NOT HERE! At Matthew More

by Jakyra
Recommend Dealer
Yes
Employees Worked With
Keith Woodward, Ken Tanaka
March 13, 2020

Very pleasant experience! If you're looking to buy a vehicle then Ali is your man! He made the process much easier and he was great! More

by sbrown245
Recommend Dealer
Yes
Employees Worked With
Ali Mohammed
March 12, 2020

This company is awesome, my experience was great. My seller Izaiah Gentry rolled out the red carpet for me he did all the leg work. I never visited the lot ever, every thing was handled through text mes More

by tedmundson3
Recommend Dealer
Yes
Employees Worked With
Izaiah Gentry, Allison Miller
March 10, 2020

Has a lot of patients we came without paper work and they worked with us to retrieve it . Thanks a lot Mathews Motors For your service !!!!!! More

by Rahjai.jackson
Recommend Dealer
Yes
Employees Worked With
Izaiah Gentry
March 04, 2020

Matthews motors is definitely the best place to buy a car from. They will work with you and get everything you need. They won’t stop trying to help you, even after you have been through so many options. They More

by cloeyvega2001@gmail.com
Recommend Dealer
Yes
Employees Worked With
Pierre Valldejuli, Carlos Medrano, Ali Mohammed, Keith Myers, Allison Miller
February 25, 2020

Fantastic place to do business with. Andrew will do his best ro help u get the vehicle you want. He does a fantastic job thanks Andrew you were outside nice ti have met you your friend Steve Rhodes More

by steverhodes1154
Recommend Dealer
Yes
Employees Worked With
Andrew Bain
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