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Matthews Motors Inc
Clayton, NC
1,588 Reviews
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November 30, 2012
We had credit issues that made purchasing a car difficult. Robert asked us exactly what we were looking to do and he assured us he could work something out for us and not to be discouraged. I drov difficult. Robert asked us exactly what we were looking to do and he assured us he could work something out for us and not to be discouraged. I drove about every car on the lot and ended up being a permanent fixture at their dealership for a few days, which was easy because they were so friendly! He never told me it wasn't ok to drive the 18th car I thought I could grow to like. He was very patient and not pushy because he knew I was making a big step. He wanted to make sure I was happy and that I wouldn't regret my decision or settle for something that I just didn't want. They worked at it and somehow, they got me into the one car I decided I couldn't live without! The staff there are incredible and at first I was hesitant to go into a "used car dealership", sometimes the stigma that comes with those words make you uneasy, but it was not the case at Matthews. They were polite and made sure I was always comfortable and even shuttled me around several times during waiting periods. They were straightforward with their approach and never promised me something they could not deliver. Victoria put together all my paperwork and was very knowledgeable about the ins and outs of financing difficult credit issues. Russ gave me figures that were completely understandable. I always felt it was my decision, we never went through the merry-go-round of numbers. He worked diligently with every financial institution to make sure I got the best deal possible in spite of my credit problems, each time showing me exactly where we stood. I finally made the decision to buy and couldn't be happier with the vehicle or the service I received. I highly recommend them if you are in the market to buy a car. More
by dsstelzner
Employees Worked With
Robert, Victoria, Russ - Just about everyone!, Victoria Baughman, Robert Walker
November 28, 2012
When entering the building, the reception person was very warm & professional. The atmosphere was very family freindly. Sales Consultant Robert Walker was very professional and very help full to our concer warm & professional. The atmosphere was very family freindly. Sales Consultant Robert Walker was very professional and very help full to our concerns and needs, he did an excellant job and gave excellant coustomer services and so did Dennis Baughman who got us financed. I will be sending some clients there way. More
by dsdorsey
Employees Worked With
ROBERT WALKER, Dennis Baughman
November 07, 2012
My husband and I appreciated not being "sold". Pete and Russ sold the vehicle. My Chrysler Town and Country is in excellent condition and has what I desired. Matthews Motors is certainly more than Pete and Russ sold the vehicle. My Chrysler Town and Country is in excellent condition and has what I desired. Matthews Motors is certainly more than deserving of all of the many awards that adorn the facility. Thanks again and I pray you keep winning! More
by puyette85
Employees Worked With
Pete Fowler
October 28, 2012
Staff here worked hard with me and even stayed past closing. Great Job! I was very impressed with their service, patience and hard work. Thank! closing. Great Job! I was very impressed with their service, patience and hard work. Thank! More
by Jward1957
Employees Worked With
Pete Fowler
October 04, 2012
The sales staff were very accommodating and really went out of their way to help me select the best vehicle for my circumstances. I highly recommend this dealer for their high quality of services and cust out of their way to help me select the best vehicle for my circumstances. I highly recommend this dealer for their high quality of services and customer friendliness. More
by drtbone
Employees Worked With
Victoria Baughman
August 19, 2012
Thought the price was fair. Mac was great to work with. Overall, a very good and pleasant experience. I would recommend Matthews Motors for a great car buying experience. Overall, a very good and pleasant experience. I would recommend Matthews Motors for a great car buying experience. More
by Novice
July 28, 2012
I was very pleased to buy my vehicle from Victoria, Russ, and Kim. Everybody treated me very well while I was there. I had a great experience and would definitly buy from Matthews Motors again. and Kim. Everybody treated me very well while I was there. I had a great experience and would definitly buy from Matthews Motors again. More
by xupd18ras
Employees Worked With
Victoria Baughman
July 21, 2012
If you are in the market for a vehicle, I would highly recommend you visit this team, tell them what you're looking for, and they will do the best that they possibly can to meet your car buying needs. I recommend you visit this team, tell them what you're looking for, and they will do the best that they possibly can to meet your car buying needs. I am very pleased with my decision to buy a car from them! Great customer service, and follow through. Special thanks to Victoria and Russ !!! More
by K1sweetspirit
Employees Worked With
Victoria Baughman
July 19, 2012
I HAD A REALLY GOOD TIME DURING BUSINESS WITH THEM. MAC I HAD A REALLY GOOD TIME DURING BUSINESS WITH THEM. MAC HOBGOOD WAS AWESOME.He did a wonderful job.I like the fact he was not to pushy.There is s I HAD A REALLY GOOD TIME DURING BUSINESS WITH THEM. MAC HOBGOOD WAS AWESOME.He did a wonderful job.I like the fact he was not to pushy.There is some wonderful people to do business with. More
by gbdunston
July 15, 2012
My wife had a beautiful cute little Mazda MX-5 that she was really in love with.....purchased elsewhere about three years back. But it had a couple of disadvantages that could not be overcome..., it's dimi was really in love with.....purchased elsewhere about three years back. But it had a couple of disadvantages that could not be overcome..., it's diminutive size made it almost invisible in parking structures, and she could only get ONE grandchild in the car at a time. So one kidlet had to wait for a turn for a ride in the car with the top down, while the other enjoyed the wind in her hair...... -So, she decided to move up to a larger convertible. She wanted a Mustang. I personally had purchased a car from MM some 5 years back, and recommended them to her. So we set out to find the replacement for her favorite car... -As implied, this was an arduous task, to say the least. Also traumatic as she was in love with the Mazda. I inquired via internet about finding a car for her, and she was contacted by 'Parker' in internet sales. Parker began a search for a Mustang. She had very specific criteria, with little room for compromise. Many, many vehicles were researched with none meeting the specific requirements. -'Val' entered the fray, and both he and Parker searched and searched for "the" Mustang. It had now become a quest for the Grail. -At LAST...the vehicle was located...in NEW YORK. It met every single requirement save one. My wife was desolate. Again, Parker and Val embarked upon additional searches for vehicles meeting ALL the requirements.... Eventually it was decided to forego the one outstanding mismatch. We would make the small adjustment to address this at a later date. It was overall a small "concession" in view of the car having every other criteria met. -Then the search began for the financing. My wife's credit is A+, but she needed a specific payment...Val got out the 10 pound binder of Lenders, and got to work.... -I sat back and observed these fellows busting their ****** to put this deal together.. - The perfect vehicle: found - The right payment for our budget: found - Absolute assurance the car would be delivered, serviced, detailed and as "pretty" as my wife's little Mazda.... - They picked up the car, drove it to the dealership, and did as they promised. The car is wonderful, and my wife is now in the process of making it "hers". >>> I highly recommend Matthews Motors for your previously-owned car needs. They will treat you with the upmost care, and will find you the vehicle you want.. These folks are really in it for their customers' business. They actually care. And they want your vote of confidence, and your repeat business.<<< More
by CCR7378
Employees Worked With
Parker, Val, Pete, Pete Fowler
