
Matthews Motors Inc
Clayton, NC
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I arrived at Matthews Motors undecided about purchasing a vehicle. I took a few different vehicles for a test drive and was converted into a Van person! Robert Walker was an awesome salesman as always!! He vehicle. I took a few different vehicles for a test drive and was converted into a Van person! Robert Walker was an awesome salesman as always!! He also sold to my mother a few months ago! I would recommend Robert Walker and Matthews Motors to anyone! Thanks a lot guys!! Love Love Love my Van! More
I wanted a Mercedes and Robert and the other staff made it happen for a 2nd time. They are always professional with an extraordinary customer service. I will recommend this dealership to anyone who is look it happen for a 2nd time. They are always professional with an extraordinary customer service. I will recommend this dealership to anyone who is looking for a vehicle. More
Steve Matthews and Matthew Motors was highly recommended from a great friend of mine - Rick Caron. Robert was very patient and helpful. I have been looking for a used truck for over a month and was very sur from a great friend of mine - Rick Caron. Robert was very patient and helpful. I have been looking for a used truck for over a month and was very surprised at the lack of professionalism at multiple dealerships in the area. Robert stayed in contact with me and allowed me to take my time. He did not sell me the truck but rather allowed me to buy it on my terms. Brad, the sales manager, was also great. He made what I thought would be a tough negotiation between us very easy and I was very pleased with the results. I like the way he allowed me to express my concerns and he did his best to meet them. Overall I was very impressed with the whole operation and look forward to sending some customers their way. Preston McLaurin More
The dealership helped me get exactly what I wanted. They were able to give me a fair price on my trade-in and a great deal on the car I purchased. Robert was extremely professional and was able to answ were able to give me a fair price on my trade-in and a great deal on the car I purchased. Robert was extremely professional and was able to answer all of my and my wife's questions. Dennis was great to work with never felt pressured and the paperwork process was painless. He got use a great rate. More
I pretty much intended to just look at vehicles but Robert approached us with such kindness. When we went on the test drive we really loved the car. Robert stepped us through every bit of the process. Robert approached us with such kindness. When we went on the test drive we really loved the car. Robert stepped us through every bit of the process. We also got to observe staff members interactions with customers that were coming in. The warm greetings and how they strived to help everyone makes you want to give them your business. Everyone we came in contact with was awesome. We will definitely return when we are ready to trade in our other car. More
My fiance and I heard about Matthews Motors through many of my family members. Since we lived so far away we decided to call there to find out if they were even able to help us being that our credit was not of my family members. Since we lived so far away we decided to call there to find out if they were even able to help us being that our credit was not the best. Robert Walker was more than willing to assist us over the telephone until we were able to meet in person. On the day of our arrival it was finally nice to put a face to his name (robert). He listened to the type of vehicle we wanted and tried to show us vehicles in our price range. We ended up finding a nice size family SUV that we wanted, and although it was a tad bit higher than our price range the finance team worked hard trying to help us out. It was really nice of Mr. Matthews himself to come over and check on us to see how we were doing to make sure we were being taken care of. Dennis was the guy who got us to sign all of our papers, he was very thourough but quick, really nice guy. We love our new SUV, and we know that if we run into any problems over the next 3mts or 3000 miles that Matthews Motors will be there to help. The only issue I did have was the remote and headphones were missing to our dvd player Therefore it's not fully functional. It's not really a big deal considering that it was used and sold as is. I did call robert and he said there was a set in his drawer that might work, I could have if I just came to pick it up, which was a really nice offer. I asked if they could be mailed since I lived so far away and was told that they wouldn't spend shipping just to mail me a remote and headphones, which I guess I understand. That's a minor detail though, considering the great services that we received. Overall I'm very happy with our purchase and look forward to sending some people their way, and purchasing our next vehicle. Just want to say thank you to Robert for all of your hard work and patience. More
We had credit issues that made purchasing a car difficult. Robert asked us exactly what we were looking to do and he assured us he could work something out for us and not to be discouraged. I drov difficult. Robert asked us exactly what we were looking to do and he assured us he could work something out for us and not to be discouraged. I drove about every car on the lot and ended up being a permanent fixture at their dealership for a few days, which was easy because they were so friendly! He never told me it wasn't ok to drive the 18th car I thought I could grow to like. He was very patient and not pushy because he knew I was making a big step. He wanted to make sure I was happy and that I wouldn't regret my decision or settle for something that I just didn't want. They worked at it and somehow, they got me into the one car I decided I couldn't live without! The staff there are incredible and at first I was hesitant to go into a "used car dealership", sometimes the stigma that comes with those words make you uneasy, but it was not the case at Matthews. They were polite and made sure I was always comfortable and even shuttled me around several times during waiting periods. They were straightforward with their approach and never promised me something they could not deliver. Victoria put together all my paperwork and was very knowledgeable about the ins and outs of financing difficult credit issues. Russ gave me figures that were completely understandable. I always felt it was my decision, we never went through the merry-go-round of numbers. He worked diligently with every financial institution to make sure I got the best deal possible in spite of my credit problems, each time showing me exactly where we stood. I finally made the decision to buy and couldn't be happier with the vehicle or the service I received. I highly recommend them if you are in the market to buy a car. More
When entering the building, the reception person was very warm & professional. The atmosphere was very family freindly. Sales Consultant Robert Walker was very professional and very help full to our concer warm & professional. The atmosphere was very family freindly. Sales Consultant Robert Walker was very professional and very help full to our concerns and needs, he did an excellant job and gave excellant coustomer services and so did Dennis Baughman who got us financed. I will be sending some clients there way. More
My husband and I appreciated not being "sold". Pete and Russ sold the vehicle. My Chrysler Town and Country is in excellent condition and has what I desired. Matthews Motors is certainly more than Pete and Russ sold the vehicle. My Chrysler Town and Country is in excellent condition and has what I desired. Matthews Motors is certainly more than deserving of all of the many awards that adorn the facility. Thanks again and I pray you keep winning! More
Staff here worked hard with me and even stayed past closing. Great Job! I was very impressed with their service, patience and hard work. Thank! closing. Great Job! I was very impressed with their service, patience and hard work. Thank! More