Matthews Motors Inc
Clayton, NC
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I can't say enough good things about Matthews Motors and especially Robert Walker who was my sales associate. From our very first point of contact, he was helpful, professional, and willing to listen t and especially Robert Walker who was my sales associate. From our very first point of contact, he was helpful, professional, and willing to listen to my wants and most importantly my budget in order to get me into a great vehichle. He was pleasant to work with from start to finish during the entire process. I have less than perfect credit, but I never felt judged and the finance team worked especially hard to get me at the payment that I wanted/needed to fit my budget. They also gave me a good deal on my trade-in. I would say awesome customer service from everyone - even the owner Mr. Matthews himself came over to introduce himself and make sure Robert was taking good care of me. They really make you feel at home there! I would recommend Matthews Motors if you are in the market for a new car - I know I will definatley be back when I'm ready for my next one! More
My husband and I spent SEVERAL hours at 3 different "large" dealerships in the Raleigh area trying to purchase a vehicle at a fair price....very dissappointing and exhausting to say the least. We fina "large" dealerships in the Raleigh area trying to purchase a vehicle at a fair price....very dissappointing and exhausting to say the least. We finally went to Matthew Motors after spotting an interesting vehicle online ~ met with Robert, test drove the car and made a deal at the price we wanted within 1 hour!! Great experience and we would definitely recommend Robert and Matthew Motors to anyone and everyone searching for a quality vehicle at a good price! More
They were very helpful in dealing with the situation at hand. I was very satisfied with the overall experience. I would highly recommend anyone looking for a vehicle to go see Victoria. hand. I was very satisfied with the overall experience. I would highly recommend anyone looking for a vehicle to go see Victoria. More
I arrived at Matthews Motors undecided about purchasing a vehicle. I took a few different vehicles for a test drive and was converted into a Van person! Robert Walker was an awesome salesman as always!! He vehicle. I took a few different vehicles for a test drive and was converted into a Van person! Robert Walker was an awesome salesman as always!! He also sold to my mother a few months ago! I would recommend Robert Walker and Matthews Motors to anyone! Thanks a lot guys!! Love Love Love my Van! More
I wanted a Mercedes and Robert and the other staff made it happen for a 2nd time. They are always professional with an extraordinary customer service. I will recommend this dealership to anyone who is look it happen for a 2nd time. They are always professional with an extraordinary customer service. I will recommend this dealership to anyone who is looking for a vehicle. More
Steve Matthews and Matthew Motors was highly recommended from a great friend of mine - Rick Caron. Robert was very patient and helpful. I have been looking for a used truck for over a month and was very sur from a great friend of mine - Rick Caron. Robert was very patient and helpful. I have been looking for a used truck for over a month and was very surprised at the lack of professionalism at multiple dealerships in the area. Robert stayed in contact with me and allowed me to take my time. He did not sell me the truck but rather allowed me to buy it on my terms. Brad, the sales manager, was also great. He made what I thought would be a tough negotiation between us very easy and I was very pleased with the results. I like the way he allowed me to express my concerns and he did his best to meet them. Overall I was very impressed with the whole operation and look forward to sending some customers their way. Preston McLaurin More
The dealership helped me get exactly what I wanted. They were able to give me a fair price on my trade-in and a great deal on the car I purchased. Robert was extremely professional and was able to answ were able to give me a fair price on my trade-in and a great deal on the car I purchased. Robert was extremely professional and was able to answer all of my and my wife's questions. Dennis was great to work with never felt pressured and the paperwork process was painless. He got use a great rate. More
I pretty much intended to just look at vehicles but Robert approached us with such kindness. When we went on the test drive we really loved the car. Robert stepped us through every bit of the process. Robert approached us with such kindness. When we went on the test drive we really loved the car. Robert stepped us through every bit of the process. We also got to observe staff members interactions with customers that were coming in. The warm greetings and how they strived to help everyone makes you want to give them your business. Everyone we came in contact with was awesome. We will definitely return when we are ready to trade in our other car. More
My fiance and I heard about Matthews Motors through many of my family members. Since we lived so far away we decided to call there to find out if they were even able to help us being that our credit was not of my family members. Since we lived so far away we decided to call there to find out if they were even able to help us being that our credit was not the best. Robert Walker was more than willing to assist us over the telephone until we were able to meet in person. On the day of our arrival it was finally nice to put a face to his name (robert). He listened to the type of vehicle we wanted and tried to show us vehicles in our price range. We ended up finding a nice size family SUV that we wanted, and although it was a tad bit higher than our price range the finance team worked hard trying to help us out. It was really nice of Mr. Matthews himself to come over and check on us to see how we were doing to make sure we were being taken care of. Dennis was the guy who got us to sign all of our papers, he was very thourough but quick, really nice guy. We love our new SUV, and we know that if we run into any problems over the next 3mts or 3000 miles that Matthews Motors will be there to help. The only issue I did have was the remote and headphones were missing to our dvd player Therefore it's not fully functional. It's not really a big deal considering that it was used and sold as is. I did call robert and he said there was a set in his drawer that might work, I could have if I just came to pick it up, which was a really nice offer. I asked if they could be mailed since I lived so far away and was told that they wouldn't spend shipping just to mail me a remote and headphones, which I guess I understand. That's a minor detail though, considering the great services that we received. Overall I'm very happy with our purchase and look forward to sending some people their way, and purchasing our next vehicle. Just want to say thank you to Robert for all of your hard work and patience. More