Matthews Motors Inc

WE WERE VERY PLEASE WITH THE HELP WE RECEIVED... WE WENT THERE LOOKING AT A SPECIFIC CAR... AND FOR A MOMENT THERE WAS AN ISSUE BUT THEY WENT ABOVE AND BEYOND TO HELP US AND GET THE CAR.... MY HUSBAND WAS V THERE LOOKING AT A SPECIFIC CAR... AND FOR A MOMENT THERE WAS AN ISSUE BUT THEY WENT ABOVE AND BEYOND TO HELP US AND GET THE CAR.... MY HUSBAND WAS VERY PLEASED WITH THE CAR AND EVERYTHING WENT SMOOTHER THAN WE EXPECTED... VERY FRIENDLY AND HELPFUL BUNCH!!! SPECIAL THANKS TO MIKE F AND PETER F!!!!! WE LOVE OUR NEW 300!!! More

Because of a past car salesman, I find it hard to trust a salesman. But I came here to Matthews motor and dealt with Shannon Fisher. I told him what I was looking for, what I had for a down payment, and a salesman. But I came here to Matthews motor and dealt with Shannon Fisher. I told him what I was looking for, what I had for a down payment, and a range in monthly payments. And to be honest, I thought with my credit, I was expecting him to say I needed more money down to get a good monthly. He pulled up my credit, left the office, came back and said let's go look at some cars. Lol, I was shocked. We looked at a few and I ended up getting a Commandor. After the test drive, there were a few issues but he promised the get them fixed (y'all keep in mind that this was a used truck so you should expect some issues). And I even got that promise in writing (which THEY suggested). So in the end, I bought the truck and was happy. NOW...let me tell y'all something that really surprised me and really pushing me to get my next truck with Matthews Motors. A lot of places you go, once you sign al papers and drive off the lot, then that's it, AS IS. Well I found another issue with the truck and told Shannon about it. He said that they'll take care of it and that's exactly what they did. No hassle about it or nothing. Man, I had such a wonderful experience with Matthews Motors. Oh yeah, plus Shannon called me after and said he got me a better rate and lower payments. And Victoria Godwin, she is so nice. She answered all the questions that I had. Listen, if you reading the review, I know you don't know me but if a business does me dirty then I'll tell about it. But Matthews Motors did me right and everybody was so friendly. If you looking for a new or used ride, please stop by Matthews Motors in Clayton, NC righ on 70 HWY. I really believe they'll do their best and most to work with you. Oh yeah, lol, and no pressure, no tricks. Thank you Shannon and Victoria for the wonderful experience and when it's time for my next ride, I will be coming back. Dennis G. More

I went to Matthews on may 13 along with my husband that was there the day before and got approved for a vehicle but dut to the time of day he was told to return the next day so we could work on getting the was there the day before and got approved for a vehicle but dut to the time of day he was told to return the next day so we could work on getting the payment lower. when we arrived we were not happy with the lack of customer service that we experienced. They treated us like we were nobody's. They talked real down to us and even when they had everything they asked for they made comments like y'all could've made those tax returns up. They also talked about personal info out loud with doors open so other customers could here. I wanted to leave immediately but my husband refused to back down because he knew it was something we were already told yes about. At the end of the day we gave$2500 and traded in our mercury mountaineer and we left with a 2007 white Chevy Tahoe only to find out a day or to later after a call from Matthews motors that my vehicle needed inspecting. We took it to be inspected and it wouldn't pass. At which time I took it back to Mr Dave the GM and told him I don't want the Tahoe I want my truck bck. He tells me my truck was sold on auction but assured me that whatever was wrong would be fixed. Well after bout 5 trips to CCOG and it still couldn't pass inspection I no longer felt safe with the vehicle and asked if we could cancel the contract only to be told no. Well after two trips to DMV and a call to the finance company and Steve Matthews over a month later I got my vehicle and my money back. More

I purchased a vehicle in March of this year ( 2013 ) from Matthews Motors in Clayton, NC . My husband & I were pleased with the service & professionalism of the sales people. Murph helped from Matthews Motors in Clayton, NC . My husband & I were pleased with the service & professionalism of the sales people. Murph helped us through all the intricacies of the process and we left satisfied. BUT my review doesn't end there !!! I went back to Matthew Motors to purchase another vehicle in the last 10 days (June 2013) , because I was rear ended in my car that I had just purchased in March from Matthew Motors & that vehicle was a total loss per the insurance company !! To say the least I was very stressed out by the accident ( NOT my fault ) and needed to get into another vehicle as soon as possible. Murph & Jay just ran with it and made me feel confident I would get through the red tape of a total loss vehicle & that they could get me into another vehicle ( it turned out to be a better car with a better interest rate & a lower monthly payment !! ) Murph spent a a large part of one afternoon helping me to sort through the details involved with a total loss car and then very efficiently helped me close the deal on my " newest " car several days later. I felt confident they had my best interest in mind. I also felt they were patient with my many !! questions and answered them to my satisfaction. I want to thank Matthews Motors and then more specifically a big thank you to Murph & Jay for making me a happy customer . I would recommend Matthew Motors in Clayton NC to anyone who needed to purchase a vehicle. More

Matthews Motors have always been friendly and have always gone above and beyond all expectations. Cars are priced fair and are in great condition! If you're looking for the best place to buy a used car in ex gone above and beyond all expectations. Cars are priced fair and are in great condition! If you're looking for the best place to buy a used car in excellent condition, look no further! More

Was the worst experience I've ever had trying to buy a vehicle. Was promised one thing, drove 5 hours to get there only to find that it was all lies. Do NOT believe that they work miracles. it is NOT a vehicle. Was promised one thing, drove 5 hours to get there only to find that it was all lies. Do NOT believe that they work miracles. it is NOT true!! More