Matthews Motors Inc
Clayton, NC
Filter Reviews by Keyword
By Type
Showing 1,583 reviews
They were always there through every moment I had questions. They answered everything good people and even delivered my car. questions. They answered everything good people and even delivered my car. More
Talked with Alexi. Spoke on phone 2 times, emailed and texted several times. He had me drive an hour and a half to get my vehicle evaluated to trade. He told me the truck that I wanted was being inspect texted several times. He had me drive an hour and a half to get my vehicle evaluated to trade. He told me the truck that I wanted was being inspected earlier. Told me when I was about to leave home that it was being detailed. After driving a hour and a half I find out it’s damaged and being repaired. When I get here a different person tells me about the damage to the grill and door after showing me a car fax and tells me that there’s no damage. He says he does t know why Alexi didn’t tell me about damages. Very deceptive. UPDATE: They brought the truck to me after repairs. Their body shop painted the hood while it was on the truck. Didn’t tape fenders which now have overspray. They did all of the repairs, primer, paint and clear the same day. They pulled the tape off while it was wet and pulled it across the front which caused scratches across half of the front. Paint on hood has trash in it. Beware of the gray 2019 Ranger vin 1FTER4FH6KLB10939. As of now refusing to make their work right. I’ll update if they take care of the issues. More
I didnt like that it cost me 28 dollars in labor times as ruff I can get all that done to my care without paying 18 maintenance fee ruff I can get all that done to my care without paying 18 maintenance fee More
Awesome place, awesome people! They worked a miracle for me. Highly recommend for everyone! From start to finish, they walked me through everything. No surprises. I will never go anywhere else. me. Highly recommend for everyone! From start to finish, they walked me through everything. No surprises. I will never go anywhere else. More
Worked with Lewis M. and had an amazing experience! This was my first large purchase and I'm sure he could see anxiety in my eyes. He was very professional, friendly, calm, reassuring, and made sure my nee was my first large purchase and I'm sure he could see anxiety in my eyes. He was very professional, friendly, calm, reassuring, and made sure my needs came first. It's a great feeling walking into a dealership where everyone's smiling and rooting for you! THANK YOU MM! I love my new car! More
When they say, "satisfaction guaranteed," they truly mean it. Bought a truck. We heard some knocking on the test drive, but trusted MM had done their due diligence. Had some friends listen to the knocking it. Bought a truck. We heard some knocking on the test drive, but trusted MM had done their due diligence. Had some friends listen to the knocking and they suggested having a mechanic take a look. Took it to our trusted mechanic and there was a definite problem (too technical for me). We'd driven under 100 miles, so took it back to Matthews. They made good and bought it back from us for what we paid and gave us a good deal on another truck on the lot. SATISFIED doesn't even begin to describe how I feel. I HIGHLY recommend this family-owned, family-friendly company that truly stands behind their word. More
Best experience ever! I haven’t brought an car an almost 4 years, everyone made it so easy and down right honest and open! Matthew Motors is the place to be for any kind of credit! 4 years, everyone made it so easy and down right honest and open! Matthew Motors is the place to be for any kind of credit! More