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Matthews Motors Inc
Clayton, NC
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ROB WALKER the True definition of the WALKING MAN"S FRIEND So many things that I can say about this dealership. After visiting 3 times to try to make a purchase they finally worked a DEAL. I was not in the bes So many things that I can say about this dealership. After visiting 3 times to try to make a purchase they finally worked a DEAL. I was not in the best position as far a income , and credit wise but some how they worked a Great Deal out. I was very pleased at Rob Walker's customer service skills as well as his patience! Great car buying experience. Walking into Matthew Motors I was overwhelmed with my own personal issues but as soon as I encountered Mr. Dallas Britt and Rob Walker and their great sense of humor my whole energy changed. Keep these to Salesmen in the same office and y'all will continue to generate a lot of business. Thanks for being down to earth, friendly and committed to helping people in need of a vehicle Quick like myself! Plan to do more business in the near future More
Truck shopping made easy We were just browsing the inventory at Matthews Motors for trucks yesterday, and ended up buying one! The truck and price was what we had in mind for We were just browsing the inventory at Matthews Motors for trucks yesterday, and ended up buying one! The truck and price was what we had in mind for a "future purchase". Our sales representative, Will Edwards, and everyone we met were very friendly with no high sales pressure. We were given a generous trade-in for our old vehicle. We will return there for service on our F150 and perhaps another vehicle should we decide to browse the lot. Paul and Sandra More
Easy and pleasant Everyone was friendly and helpful. The employees were very knowledgeable and made this experience painless. I will never go anywhere else to purchase Everyone was friendly and helpful. The employees were very knowledgeable and made this experience painless. I will never go anywhere else to purchase another car. More
Very Patient and Wor I visited Matthew's Motors with the hopes of getting a vehicle, but knowing that my credit was challenged, I was a little apprehensive about what I wo I visited Matthew's Motors with the hopes of getting a vehicle, but knowing that my credit was challenged, I was a little apprehensive about what I would qualify for. I stayed in the office for several hours, but Robert was very patient and engaging during this whole time period. Robert listened to my needs and concerns and found a vehicle for me that would be reliable, able to fit my family, affordable and I don't know how he did it, but found something that fit my personality. I would recommend Matthew's Motors to anyone, regardless of their current credit situation (note: if your credit is challenged, you may have to stay in the office a little longer, but it WELL worth the wait). The vehicle I purchased was a 2015 Chrysler 200 Limited. More
Everyone at Matthews Motors is great. I was there this past Monday to find a vehicle with a lower payment and Dallas was great with finding a vehicle and price range that fit my needs. Mat I was there this past Monday to find a vehicle with a lower payment and Dallas was great with finding a vehicle and price range that fit my needs. Matthews Motors is truly an awesome dealership they work with you and great customer service. Thank you to everyone at Matthews Motors for my new vehicle and thank you to a truly extraordinary sales associate Dallas Britt. More
Don't make the same mistake I did.. I suffered through an issue with I had with my MM car for two years. Why I never contacted Mr. Matthews directly I do not know but I sure wish I had. I suffered through an issue with I had with my MM car for two years. Why I never contacted Mr. Matthews directly I do not know but I sure wish I had. Mr. Matthews solved my problem in less than a week. He was easy to talk to; even at my highest level of frustration. Straight forward and he cared about my issue….everything opposite of what I had felt for the last two years. While he may not be able to make everyone happy, it is worth the time to speak with him and give him a chance to try. I only wish I had done it sooner. I would recommend anyone take the time to talk to Mr. Matthews if you have a problem. He stands behind his cars, even after two years. More
Excellent and helpful salesman I bought a used Prius. Robert Walker was my salesman and he could not have been more helpful. I give him 5 out of 5 stars. My overall review only g I bought a used Prius. Robert Walker was my salesman and he could not have been more helpful. I give him 5 out of 5 stars. My overall review only gets 4 stars because their finance guy tried to mislead me. I bought my car and was financing 72 months at 225 a month. He asked me if I wanted gap insurance for only a buck more a month. He said, you can afford a dollar a month. I asked if it was in fact only a dollar a month. He said yes. Yet a few minutes later when signing the contract for 226 a month with the gap insurance it magically went from 72 to 75 months. When I questioned him he first said it was still only a dollar a month. I said with three extra payments. He said I assume you saw it was 75 months. It was so misleading and such a way to try and cheat the customer I was tempted to leave and go somewhere else. Again Robert my salesman was fantastic and I could know recommend him more if you need a car. He was helpful, courteous and went out of his way to help me. More
Never A Bad Experience! Our family has been dealing with Steve Matthews and Matthews Motors since mid-1995. The sales, service after the sale, and efforts to ensure a satisfi Our family has been dealing with Steve Matthews and Matthews Motors since mid-1995. The sales, service after the sale, and efforts to ensure a satisfied customer should be the "Gold Standard" for the industry! In our 21-year relationship with Matthews Motors, our extended family has purchased in excess of 18 vehicles of all styles (sports cars, sedans, pickups, vans), and VERY few have ever caused us problems. In the very few instances in which we did encounter problems after the sale, Matthews Motors went far above and beyond in making things right, even though (at least to us), it seemed they were losing money by doing so. Most recently purchased a Toyota FJ Cruiser, and after a while had starting trouble. Returned it to the dealership, and 20 minutes later drove away with a new battery - "No charge, sir." The sales staff is top-notch, the Service Department is knowledgeable, and "service after the sale" is second to none. We cannot recommend Matthews Motors highly enough for all your quality used-car needs! More
Awesome Everyone was very nice & courteous from the receptionist to the service department. I would recommend all family and friends. I would price my next Everyone was very nice & courteous from the receptionist to the service department. I would recommend all family and friends. I would price my next vehicle from Matthew Motors. More
Bought an 06' Dodge 1500 Tim Cortez was a great salesman to work with! Best car buying experience I've ever had. Great team of people. I would definitely recommend Matthews Mo Tim Cortez was a great salesman to work with! Best car buying experience I've ever had. Great team of people. I would definitely recommend Matthews Motors! More