Matthews Motors Goldsboro

Impressive! I recently purchased a ford escape from here after a car accident left my only vehicle totaled. Unfortunately, the value of my car wasn't enough for m I recently purchased a ford escape from here after a car accident left my only vehicle totaled. Unfortunately, the value of my car wasn't enough for me to get something safe and reliable. Shawn was so nice and very helpful. We talked about payment ranges that would work for me, what I needed in a vehicle and how much room it had for my son's car seat. Without Shawn's help I wouldn't have been able to get this vehicle. Shawn has gone so far above and beyond what I ever expected. He's called to make sure everything is going good and that there is nothing that he can do for me. As with all vehicles sometimes unexpected things come up. When a problem was discovered Shawn was apologetic and really understanding. He quickly got me into another car while they worked to correct the issue with mine. When I stopped by to drop off my car and pickup a loaner Shawn had stepped out. Thankfully, Jamie was in the office. He made sure that things went smoothly with the loaner car and he was so friendly. Help like that means so much when you have a young child and no other means of transportation. My escape was fixed quickly and I couldn't be more pleased. Shawn really surpassed typical customer service and did everything imaginable to ensure that I was well taken care of. I'd recommend anyone to give him a call. I have no doubt that he'll offer you the same great service he did me. More

Chrysler 200 I bought a Chrysler 200 from Matthews Motors and the people there are really nice and friendly but there was one particular salesman there named Jame I bought a Chrysler 200 from Matthews Motors and the people there are really nice and friendly but there was one particular salesman there named Jame Herritt and he is awesome person.. He did everything to get us in the car we wanted.. I must say that Jamie Herritt knows his stuff.. We the Whitfields would like to say thank you Jamie.... More

Fast, Friendly Customer Service Matthews Motors was our first stop in our new car search. I spoke to Shawn Bronner on the phone before coming to the dealership in person and he was v Matthews Motors was our first stop in our new car search. I spoke to Shawn Bronner on the phone before coming to the dealership in person and he was very enthusiastic and sounded so helpful and welcoming that we chose to stop at the dealership and take a look at their vehicles. When we arrived we met Shawn and he went over all the steps we would need to accomplish to get into a vehicle. My husband and I don't have very good credit and we were worried about a down payment. We filled out some preliminary paper work and it was submitted by the very friendly staff and we heard back from the bank the same day. We were approved for a 2013 car with a very low down payment. We were thrilled and are very excited to be driving a car from Matthews Motors. They did all that they could to get us into a car that we really liked and they pulled through for us!!! We are very happy with our whole experience at this dealership and would definitely recommend it to friends, family and coworkers. Friendly staff and great customer service and they are in your corner all the way. Thanks Matthews Motors for getting us into a car and helping us build our credit! More

My Fusion Excellent friendly service they took time to explain things and made us feel like car buyers not a number on the books. Thank You team Matthews Excellent friendly service they took time to explain things and made us feel like car buyers not a number on the books. Thank You team Matthews More

Awesome My husband and myself really enjoyed the time we spent inter acting with Jamie in the process of getting a car... He was fun, forward, and honest... H My husband and myself really enjoyed the time we spent inter acting with Jamie in the process of getting a car... He was fun, forward, and honest... He treated us like he had known us forever... He worked thing out for us to make us comfortable and I really appreciated that.. Jamie is truly an awesome salesman..a little bit of a comedian, but awesome!!! And of course I can't forget about Ole Hippo and Shawn they was a great help as well... And Shawn my kids really enjoyed they balloons even though I wanted to pop them all...thanks for the experience. ???????? More

Friendly, no pressure, and fast service. We needed another vehicle as soon as possible. The Matthews crew handled things swiftly, to the point, but at the same time listened to our needs and We needed another vehicle as soon as possible. The Matthews crew handled things swiftly, to the point, but at the same time listened to our needs and concerns. We looked at several vehicles, but they were understanding and very respectful, all the way to the keys in our hand and driving away. Nick helped us through most of the way, and he made us feel like real people and not just someone to get a sale from. Will be referring friends here. More

Great Service Thomas Grey was so professional and friendly we knew more about our car before we drove it. Thanks for helping us get into Our new car as a married co Thomas Grey was so professional and friendly we knew more about our car before we drove it. Thanks for helping us get into Our new car as a married couple we greatly appreciate everything. P.S. Best dealership in Goldsboro More

HAPPY HAPPY HAPPY Shawn and Tim, worked so hard to get me approved,I am so happy I have a very dependable car for me,and my children that is safe and reliable.... Shawn and Tim, worked so hard to get me approved,I am so happy I have a very dependable car for me,and my children that is safe and reliable.... More

Billy N Marsha Kornegay Matthews Motor 2 was excellent Jamie Herritt was a wondruful sales man N all folks there was great too. I will tell everyone about yall. Matthews Motor 2 was excellent Jamie Herritt was a wondruful sales man N all folks there was great too. I will tell everyone about yall. More

Thomas Earl Gray is AWESOME Salesman!!! I Love the 2014 Kia Optima I bought from Matthews Motor in Goldsboro today! My salesman Thomas E. Gray was extremely knowledgeable, helpful, and made I Love the 2014 Kia Optima I bought from Matthews Motor in Goldsboro today! My salesman Thomas E. Gray was extremely knowledgeable, helpful, and made the transaction easy. I would recommend this company, & definitely Mr. Gray. I really appreciate all the assistance. Sincerely, Andrea H. More