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Matthews Motors Goldsboro
Goldsboro, NC
321 Reviews
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Showing 321 reviews
July 25, 2018
Great Dealership My experience here was wonderful. They have a great selection of cars and the staff was a pleasure to deal with. Also the warranty is a plus. Low mile My experience here was wonderful. They have a great selection of cars and the staff was a pleasure to deal with. Also the warranty is a plus. Low mileage and car fax on hand. More
by airrion2
Verified CustomerEmployees Worked With
Nick Goldberg, Leanne Thomas
July 24, 2018
Krystal Was looking for a dependable truck with low miles. Even though my credit wasn't the best, Nick and Allison made sure I went home with the truck I want Was looking for a dependable truck with low miles. Even though my credit wasn't the best, Nick and Allison made sure I went home with the truck I wanted. The customer service was awesome even. I would definitely go back to purchase another vehicle. More
by lynette.martin2008
Employees Worked With
Allison Bronner, Nick Goldberg
July 20, 2018
Fast service Thankful to the staff at this dealership for finding me the best deal and working after hours to help me out. I LOVE MY NEW CAR!! Thankful to the staff at this dealership for finding me the best deal and working after hours to help me out. I LOVE MY NEW CAR!! More
by MissBrown91
Employees Worked With
Allison Bronner, Nick Goldberg, Anthony Sambrano
July 18, 2018
Hard workers but not honest In May I purchased a used car from them. Leanne and Nick were friendly and helpful. They worked hard to get me financed. I was in and out with in 2.5 In May I purchased a used car from them. Leanne and Nick were friendly and helpful. They worked hard to get me financed. I was in and out with in 2.5 hours. I went in based off a giveaway promotion. I traded in a vehicle. They even worked with me to divide up my down payment majority of it that day and the next day the rest. Here's where the headache starts. I constantly was checking the account for the car I traded in. It took then 32 days to pay off my trade and to transfer the plates from the trade. This was only after I received a call from the finance company about missing my payment and receiving a letter from the state for dropping the insurance on the vehicle I traded. I could not get answer from them, so I went to their Clayton location and found out from a manager there calling Goldsboro they sent the payment late due to the person being on vacation that handles the payoffs. When I went into the Goldsboro location with the letter from the state about the trades insurance being dropped. The sales person gave it to Dennis and he said well he just bought the car. Wrong I bought it 32 days prior to the letter. He went and transferred the plate, but instead of being good on his word to pick up the paper work he was a sneak a mailed it. I received an email, when Santander received the pay off and they sent me a letter to get a refund on my GAP insurance. On Wednesday, July 11th, at 7:47 pm, I received a call from Santander that I owed the full balance on the account, because Matthews Motors put a stop payment on the pay off. I called their Wilmingtoj location, because Goldsboro closes at 7. I went in there they printed of a copy of the title and payoff letter. Dennis did not come out from his cubicle and says to Nick that he called and they said it was a glitch. I got in the car and drove away. I got on the phone with Santander and with my mother in the car. I called to verify his truth. Number 1 Dennis never called to figure this out. Number 2 that is when they informed me the payment was cancelled after they put the title in their name. I will never refer someone to them. They are frauds and scammers. They are messing up my credit but they have to fix it, they agree to the trade and paying it off and rolled a balance into my loan. They are not stiffing me with the loan they were suppose to pay off with Santander and rolled over a balance into my new loan. I think they need a better manager at this location because Dennis sucks at it. He is not friendly at all and seems to only care that he sells stuff and gets a paycheck. They never get back to you and do not like confrontation. They are not the Walking Man's Friend. They just look at their customers as a number. More
by JoeW432
Employees Worked With
Nick Goldberg, Leanne Thomas, Dennis Baughman
July 12, 2018
Champagne Treatment My experience was like being in. Five star hotel in Bali! I have already referred everlasting people to the dealership. Thank you for a great experien My experience was like being in. Five star hotel in Bali! I have already referred everlasting people to the dealership. Thank you for a great experience! More
by Ewrobbins
Employees Worked With
Nick Goldberg, Anthony Sambrano
July 04, 2018
The Best place for car buying Went in with doubts and walked out over satisfied!! Matthews Motors never disappoints, so if anyone is in the market for a nice car....do yourself a f Went in with doubts and walked out over satisfied!! Matthews Motors never disappoints, so if anyone is in the market for a nice car....do yourself a favor and check them out! More
by shoffner_christa
Employees Worked With
Nick Goldberg, Dennis Baughman, Anthony Sambrano
July 02, 2018
Great car buying experience It was a great car buying experience. Will recommend Matthews Motor to my friends for their car buying needs . Also for my own car buying needs in t It was a great car buying experience. Will recommend Matthews Motor to my friends for their car buying needs . Also for my own car buying needs in the future. More
by matthewspayten
Employees Worked With
Nick Goldberg, Anthony Sambrano
July 02, 2018
Awesome Love the friendliness and service. I asked for a certain kind of car and that’s what I got.. I was satisfied with the service I received. Love the friendliness and service. I asked for a certain kind of car and that’s what I got.. I was satisfied with the service I received. More
by monfel8812
Employees Worked With
Nick Goldberg, Anthony Sambrano
June 28, 2018
Helpful The staff work very hard for me I felt like a VIP. From the app process to the test drive and the final sale. Great team. The staff work very hard for me I felt like a VIP. From the app process to the test drive and the final sale. Great team. More
by meshirlc21
Employees Worked With
Nick Goldberg, Leanne Thomas
June 27, 2018
Great Time!! They did everything they could to make sure that i got the vehicle i wanted and that i didn't waste my time when i told them what i was looking for!! They did everything they could to make sure that i got the vehicle i wanted and that i didn't waste my time when i told them what i was looking for!! Thank you Matthew Motors!! More
by Marcus Hawk1972
Employees Worked With
Chris, Nick Goldberg, Anthony Sambrano
