Matthews Kia of Schenectady - Service Center
Schenectady, NY
144 Reviews of Matthews Kia of Schenectady - Service Center
Efficient and quick service, with full explanation H Didn't have an appointment and had taken a nail in my tire. No questions asked, got me in and did the repair right away !! H Didn't have an appointment and had taken a nail in my tire. No questions asked, got me in and did the repair right away !! More
Warranty Repair Fuccillo Kia always does a great job when repairing my Kia Forte Koup. I would definitely recommend anyone to go to them for a car Fuccillo Kia always does a great job when repairing my Kia Forte Koup. I would definitely recommend anyone to go to them for a car More
Quick service I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out the books in the lounge, and running around the building - so I was thankful it really was as quick as they stated it would be. More
Service The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a com The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a complimentary first oil change. More
Great Service Went in for after the sale diagnostic evaluation on vehicle. Also to install splash guards. Carolyn in the service department was very efficient and Went in for after the sale diagnostic evaluation on vehicle. Also to install splash guards. Carolyn in the service department was very efficient and courteous. When she could not answer a question that I had, she went out of her way to find someone who could. Service lounge area was clean and very nice. They provided water and or coffee while you waited, also snacks, tv & free wi-fi! Overall, very happy with service I received at Fuccillo Kia. More
Service My last 2 experiences at Fuccillo Kia was horrible. I was treated very rudely. My last service was great. Kenny went out of his way to get me in immed My last 2 experiences at Fuccillo Kia was horrible. I was treated very rudely. My last service was great. Kenny went out of his way to get me in immediately, had my rental car there to pick me up. I was also given a free car wash when I picked up my Kia. Kenny is an asset to your company and knows how to show great customer service !!!! More
Simply the Best After a lifetime of being taken advantage of, this group is honest, polite and treats you with the utmost respect. I will be dealing with them for fu After a lifetime of being taken advantage of, this group is honest, polite and treats you with the utmost respect. I will be dealing with them for future purchases as well. More
My Review Customer service was excellent. The Shuttle provided got me to work on time and the coupon given to me for a car wash at Hoffmans was a nice bonus. Al Customer service was excellent. The Shuttle provided got me to work on time and the coupon given to me for a car wash at Hoffmans was a nice bonus. All work explained in detail and they employ very friendly and courteous staff. More
Quick and to the point Chat feature to set up appointment was great. Fast and efficient. Ken, at the service desk was very helpful, quick, and to the point. In and out, well Chat feature to set up appointment was great. Fast and efficient. Ken, at the service desk was very helpful, quick, and to the point. In and out, well informed. More
Fast reliable and professional. I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was courteous and professional. More