Matthews Kia of Schenectady - Service Center

More detailed explanation what a customer requests when visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... More

I trust my vehicle in the hands of the techs at kia. Very happy with the customer service! The techs take the time to explain what is going on with my vehicle and how they will fix the issues. happy with the customer service! The techs take the time to explain what is going on with my vehicle and how they will fix the issues. More

It was very pleasant and the wait area was very clean It's very friendly and the staff is very friendly and helpful and they tell you up front about the service you will get and the cost that will incur It's very friendly and the staff is very friendly and helpful and they tell you up front about the service you will get and the cost that will incur More

Everything was perfect Very happy with the service! It took less than an hour, I was told what they were going to do the car and got a phone call because they found somethin Very happy with the service! It took less than an hour, I was told what they were going to do the car and got a phone call because they found something and wanted to know if I wanted to address it. In less than an hour, everything was done. Staff was very friendly. More

Very Good Service Had my oil changed, tires rotated, and an inspection on my 2019 KIA. Service was done quickly, and the staff was friendly and courteous. Would recomme Had my oil changed, tires rotated, and an inspection on my 2019 KIA. Service was done quickly, and the staff was friendly and courteous. Would recommend for service. More

Great Service! I took my leased vehicle in for it's 30 day check up. Staff was amazing, service was quick. couldn't ask for a better experience. I took my leased vehicle in for it's 30 day check up. Staff was amazing, service was quick. couldn't ask for a better experience. More

RECALL CALLED ABOUT A RECALL ON OUR FORTE COUPE AND WAS TOLD TO BRING IT RIGHT IN. VERY FAST AND ALWAYS AWESOME TO DEAL WITH! KEEP UP THE GREAT WORK CALLED ABOUT A RECALL ON OUR FORTE COUPE AND WAS TOLD TO BRING IT RIGHT IN. VERY FAST AND ALWAYS AWESOME TO DEAL WITH! KEEP UP THE GREAT WORK More

Service The service here is first rate due largely to Ken Morrison. I’ve worked with Ken in other dealerships and am so glad he is here at Kia. Ken is trustwo The service here is first rate due largely to Ken Morrison. I’ve worked with Ken in other dealerships and am so glad he is here at Kia. Ken is trustworthy and a straight shooter. If he recommends some service or part for your vehicle you know it is necessary as I’ve never found Ken to be one of those up sales service people some dealerships can be known to do. Keep up the good work More

Outstanding Customer Service I feel like this whole dealership is an extension of my family. They look out for my best interests and are super helpful. CJ always takes great care I feel like this whole dealership is an extension of my family. They look out for my best interests and are super helpful. CJ always takes great care of me whenever I bring my car in. From leasing or buying to service, this dealership has it all! More

great experience Fast service on a busy travel day, courteous and comfortable waiting areas. We were abut to leave for a trip across the state during a blizzard - was Fast service on a busy travel day, courteous and comfortable waiting areas. We were abut to leave for a trip across the state during a blizzard - was a great trip and the vehicle was well-prepped, More