Matthews Kia of Schenectady - Service Center

Fast, friendly service. The staff are friendly and they take care of the issue at hand. They explain the work that was done, even though I don't always understand everythin The staff are friendly and they take care of the issue at hand. They explain the work that was done, even though I don't always understand everything (not very mechanical). Work is completed fast and efficiently. More

service visit service rep was thorough and pleasant. Appointment was timely and we will return. We will be trading in our lease soon an d will return to this dealer service rep was thorough and pleasant. Appointment was timely and we will return. We will be trading in our lease soon an d will return to this dealership as they have always been very attentive to customer. More

Service Frank in service at Schenectady branch was very nice and very professional and thorough. He even opened my car door for me. Very nice gentlemen Frank in service at Schenectady branch was very nice and very professional and thorough. He even opened my car door for me. Very nice gentlemen More

Excellent Kenny was pleasant - hard worker! The entire staff at this dealership has been awesome! So much im jealous. I wanna work with such great people. Hap Kenny was pleasant - hard worker! The entire staff at this dealership has been awesome! So much im jealous. I wanna work with such great people. Happy evvironement More

Always great friendly service Everyone is alway very courteous and I never have to wait in line. The bathrooms are the cleanest of any dealership or service station I have ever vis Everyone is alway very courteous and I never have to wait in line. The bathrooms are the cleanest of any dealership or service station I have ever visited. I’ve been a happy customer for years and no plans of going anywhere else. Thanks! More

Recall Performed recall inspection quickly. Also performed software upgrade. Lounge area well stocked for your comfort while you wait. Always friendly servi Performed recall inspection quickly. Also performed software upgrade. Lounge area well stocked for your comfort while you wait. Always friendly service. Everyone was very friendly. More

Great service! Had an appointment for an inspection, nothing major, but had a family emergency I needed to get back to. They took my car right in and got me out in n Had an appointment for an inspection, nothing major, but had a family emergency I needed to get back to. They took my car right in and got me out in no time at all. I really appreciated their understanding and working so hard to get me out so quick! More

Prompt I brought it in for inspection in and out in 10 min, the people are friendly. There are always snacks and drinks available for free which is a nice co I brought it in for inspection in and out in 10 min, the people are friendly. There are always snacks and drinks available for free which is a nice complement More

Ken Morrison! I cannot tell you how excited I am to see Ken at your service counter. Your service has always been top notch. It just escalated to the absolute bes I cannot tell you how excited I am to see Ken at your service counter. Your service has always been top notch. It just escalated to the absolute best in the area. More

Battery issyes During the service, communication and assurances from the tech was over the top. He worked hard to solve and satisfy my issues I appreciate this kind During the service, communication and assurances from the tech was over the top. He worked hard to solve and satisfy my issues I appreciate this kind of service More