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Matthews Kia of Schenectady

Schenectady, NY

4.7
870 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 870 reviews

June 13, 2019

A positive experience my second time around! I first went to Kia seven years ago (2012) and bought a used Kia Sorrento. I went in that day and left that with the car. I had great service and good More

by BETHHEIN.BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vani Singh
Jun 13, 2019 -

Matthews Kia of Schenectady responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

June 12, 2019

Service Friendly service and knowledgeable staff. Comfortable waiting area. Good explanation of aii aspevts of required service. Would. Highly recommend your More

by PFREDERICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Jun 12, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

June 12, 2019

Excellent service Dave Denero is an awesome salesperson and a pleasure to work with. Made things easy and positive! Would definitely purchase with Dave again!! Thank y More

by MTE12209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Denero
Jun 12, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Ed Dupuis, edd@fuccillo.com

June 12, 2019

Wonderful experience, Woody was awesome. Woody is very personable and friendly. He does what he can to please the customer. This is my second vehicle that I purchased through him and he wen More

by ELLIOTTDANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody
Jun 12, 2019 -

Matthews Kia of Schenectady responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Ed Dupuis, edd@fuccillo.com

June 11, 2019

Out with the old and in with the new -- EASY ! I had the pleasure of getting to work with Woody again when I turned in my Sorento and leased a 2019. Woody is awesome - he is so knowledgeable and fr More

by DNEWHOOK19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Wood (Woody) - Sales, Brad (?) - Finance
Jun 11, 2019 -

Matthews Kia of Schenectady responded

I am so glad Woody was able to help you find your new Sorento! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800

June 11, 2019

Top Notch Service Center. I came in to have a recall taken care of. I was very early but the service team never hesitated they got me right in, took care of business and had me More

by JUSTVIC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for taking the time to leave a review! Please let us know when our service department can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 11, 2019

New Optima All went perfect from start to end. Walked out a happy camper. Zach the salesman was a gentlemen all through the process. Very pleased with the outcom More

by RICHAHERN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Moses
Jun 11, 2019 -

Matthews Kia of Schenectady responded

Thanks so Much for your great review! I am so glad Zach was able to help you find the right Optima! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800

June 08, 2019

Getting oil change Oil change service done satisfactorily and had air and cabin filter replaced per recommendation as well as me referring to my own personal maintenance More

by BNEDDO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison Service Advisor
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for taking the time to leave a review, please let Ken know when he can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 08, 2019

Customer Oriented Sales person smiles, listens to your needs, and spends plenty of time. The financial perso works with your budget. Neither department was pushy. Tha More

by SKITENBIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Capibanco
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for your great review! Please let Matt know if he can be of assistance in the future! Krystin Strand Business Development Manager (518) 847-0800

June 06, 2019

Ok meet my needd It was through went thru everything about the car. Gave information to question I had. The process moved along smoothly. Staff was very helpful to me More

by C420SCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks for taking the time to leave a review! Krystin Strand Business Development Agent (518) 847-0800

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