Back

Matthews Kia of Schenectady

Schenectady, NY

4.7
889 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3900 State Street

Schenectady, NY

12304

Directions

By Type

Showing 889 reviews

August 15, 2019

Leasing a Kia Optima very friendly service, this is my 4th kia and customer service gets better and better. Ed D and Woody rock! very professional and helpful, always th More

by EILEEN.CIMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy very helpful and nice, Edward Dupuis
Aug 15, 2019 -

Matthews Kia of Schenectady responded

Thanks for the awesome feedback! We are happy to hear about your positive experience with our team. Please let us know when we can assist you again. Happy driving! Sincerely, Ed Dupuis, edd@fuccillo.com

August 15, 2019

Good experience Fast and professional service by your staff. Very courteous and thorough. All of my questions and concerns were addressed. The waiting area is very More

by MAGRIESEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
Aug 15, 2019 -

Matthews Kia of Schenectady responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Ed Dupuis, edd@fuccillo.com

August 14, 2019

Quick oil change. Earlier than my appointment counter people fast cashier fast. I like it will definitely be service my vehicle here again. This is my sec More

by Simmonscorey74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 14, 2019 -

Matthews Kia of Schenectady responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ed Dupuis, edd@fuccillo.com00

August 14, 2019

No pressure Having purchased four vehicles in past years from Fuccillo dealerships I knew we wouldn't be pressured into something we weren't comfortable with. The More

by DUKE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaidwattie Singh, Bryan Lajeunesse
Aug 15, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to leave us this great review. We are pleased to hear about your 5-star experience with Fuccillo Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Ed Dupuis, edd@fuccillo.com

August 13, 2019

Very pleased!! Had oil change, tire rotation, NYS inspection. I was in and out about a half hrs time. Thanks Ken at the service desk for a great experience that you More

by SOUTHPAW106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison-Service desk
Aug 13, 2019 -

Matthews Kia of Schenectady responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com

August 08, 2019

Fourth Kia Shout out to Matt, Joe, Brett and especially Heath for yet another fantastic car-buying experience. Heath went above and beyond to get me the Sorento More

by JillKBecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Joe, Heath, Brett
Aug 08, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new Sorento! It is great to hear about your 5-star experience with Heath and our team. We appreciate your business and look forward to working with you again soon. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

August 08, 2019

Andrew Porter Above and beyond Andrew Porter Above and beyond, excellent service. Would recommend to everyone, will come back without a doubt, no hesitation to purchase next vehic More

by JUNIUSLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Aug 09, 2019 -

Matthews Kia of Schenectady responded

Thank you for your wonderful review. Andrew is an important asset of our team and it is great to hear he could provide you with an excellent experience. We appreciate your recommendation and look forward to working with you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

August 06, 2019

Short wait time Work was completed quickly and my wait time was only about 15 minutes to fix a blower fan. Shortest wait time ever. Friendly and courteous service de More

by KIM1597
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service desk
Aug 06, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We strive to provide each of our guests with 100% satisfaction and it is great to hear everything went well for you. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

Aug 06, 2019 -

KIM1597 responded

My car still makes a rumbling noise that wasn't there before. The certified mechanic didn't find anything when I brought the car in a few weeks ago.

Aug 06, 2019 -

Matthews Kia of Schenectady responded

I am sorry you are having this issue. Have you brought it back to the shop recently? Krystin Strand Customer Relations Mananger (518) 847-0800

August 05, 2019

So Incredible! Went in to purchase a new Vehicle and 3 hours later I was driving off with it! Great customer service and very nice crew of professionals doing what t More

by KIDD2872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Wood and Mike
Aug 06, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new vehicle! I'm glad our team could provide you with a quick and efficient experience. We look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

August 03, 2019

Oil change and tire rotation Just an all around experience all the way around. Had service apt set, got there early but took n completed well before my scheduled time. More

by jradama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Porter, Krystin Strand
Aug 05, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We are pleased to hear everything went well for you. See you next time! Sincerely, Ed Dupuis, edd@fuccillo.com

...
79
...