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Matthews Kia of Schenectady

Schenectady, NY

4.7
889 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 889 reviews

October 13, 2019

Great experience! This is my second car from Fucillo Kia. They have been great both times, for the most part. Had a little issue the first time, but all worked out. The More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Oct 14, 2019 -

Matthews Kia of Schenectady responded

We really appreciate your feedback, Angie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ed Dupuis, edd@fuccillo.com

October 11, 2019

My Review Customer service was excellent. The Shuttle provided got me to work on time and the coupon given to me for a car wash at Hoffmans was a nice bonus. Al More

by CLASSICROCKER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I do not recall their names
Oct 14, 2019 -

Matthews Kia of Schenectady responded

Thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Kia of Schenectady, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Ed Dupuis, edd@fuccillo.com

October 07, 2019

Quick and to the point Chat feature to set up appointment was great. Fast and efficient. Ken, at the service desk was very helpful, quick, and to the point. In and out, well More

by EPIPHANYAGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 09, 2019 -

Matthews Kia of Schenectady responded

Thanks for the wonderful feedback. I'm pleased to hear Ken and our team could provide you with a quick and efficient service visit. Please let us know when we can assist you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

October 06, 2019

Fast reliable and professional. I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was More

by RON.LEGER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison
Oct 07, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We're happy to hear about your 5-star experience with Fuccillo Kia of Schenectady. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

October 06, 2019

No pressure It’s our second Kia. Love how our salesman work hard with us in what we want. We told him what we want an what we were looking for. He didn’t sugar c More

by LADYBLACK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins, Edward Dupuis, Krystin Strand, Christopher Hidley , Michael Pastore, Will Sanigular, Freddy Pacheco , Sylvia Jeoney
Oct 07, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Ed Dupuis, edd@fuccillo.com

October 05, 2019

Fast, clear terms, and honest. People need to know that there is an honest car dealership in the capital district. That will not add cost to the MSRP, just because of demand! The More

by JAMIELMERCIFULKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello and Billy Pozniakas
Oct 07, 2019 -

Matthews Kia of Schenectady responded

Thanks for the great review. I'm glad to hear our team could provide you with a great experience. Come see us again soon! Sincerely, Ed Dupuis, edd@fuccillo.com

October 05, 2019

My Experience with Kenny at Fuccillo Kia I had a problem that started out of no where with my Kia Sorento. I stopped at two garages, no one would help me, I stopped at Advanced auto and they More

by LPABISDANNYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison
Oct 07, 2019 -

Matthews Kia of Schenectady responded

Thank you for the marvelous review! Kenny is an important member of our team and it is great to hear he could provide you with a helpful service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

October 02, 2019

Great experience Dave Denero was polite, answered all my questions and was not pushy . Even though it was late and I believe time for the dealership to close, no one w More

by RERNST2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Denero
Oct 02, 2019 -

Matthews Kia of Schenectady responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com

October 02, 2019

Cj was great as always!!!PMA!!! fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a More

by Big Jay old Car dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Wicked smart, Edward Dupuis
Oct 02, 2019 -

Matthews Kia of Schenectady responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Ed Dupuis, edd@fuccillo.com

October 02, 2019

Recalls n general Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk More

by RENNA12065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other
Oct 03, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

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