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Matthews Kia of Schenectady

Schenectady, NY

4.7
889 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 889 reviews

October 23, 2019

Treated fairly and respectfully Overall, we received fair and courteous service when we purchased our new Kia Soul. Our Salesman, Mr. DeNero, went out of his way to work with us for More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave DeNero
Oct 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

October 22, 2019

Service My last 2 experiences at Fuccillo Kia was horrible. I was treated very rudely. My last service was great. Kenny went out of his way to get me in immed More

by DANIELLE_ROSS_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 23, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am pleased to hear Kenny could go above and beyond to provide you with a positive service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

October 17, 2019

Positive Experience I appreciate no pressure when purchasing a vehicle. Will in sales was great, personable, and thorough. Heath and Brett in Finance worked with me and p More

by EGAGLIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Brett, Veronica, Will Sanigular
Oct 21, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

October 17, 2019

satisfactory I've leased three cars from Fuccillo Kia and this was my fourth. The sales people are always very accommodating. The only thing this time was there More

by SALVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Wood, Heath Boyle
Oct 21, 2019 -

Matthews Kia of Schenectady responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Ed Dupuis, edd@fuccillo.com

October 15, 2019

Simply the Best After a lifetime of being taken advantage of, this group is honest, polite and treats you with the utmost respect. I will be dealing with them for fu More

by BIGALZ4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Oct 15, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

October 14, 2019

Rewarding experience Good service, nice people. After being around other dealerships I found Fucillo . I was happy to finally find a good deal. The car is in good conditio More

by LUZELEN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial person , Will Sanigular
Oct 14, 2019 -

Matthews Kia of Schenectady responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

October 14, 2019

Enjoyable Experience Working with Woody was a pleasure as he answered all of my questions, listened to my wants and needs, made a number of helpful suggestions and then wo More

by PKELLY003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Wood
Oct 14, 2019 -

Matthews Kia of Schenectady responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Ed Dupuis, edd@fuccillo.com

October 14, 2019

Woody the salesperson is the best Told him what my credit union would approve and not approve and he made it happen. 24 hrs later drive off the lot in a 2020 soul at incredible price. More

by KES3011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody (Harold
Oct 14, 2019 -

Matthews Kia of Schenectady responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Ed Dupuis, edd@fuccillo.com

October 13, 2019

Great Everyone that was involved in my experience at Ki was great. They promised to help me in every way. And they accomplished that. They all worked hard, More

by ZAIMATHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Pacheco , Sylvia Jeoney
Oct 14, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

October 13, 2019

Your Car, Your Way! I bought my first Kia Optima from the 3900 State Street, Schenectady, NY location nearly two decades ago, back when it was Lia Kia. Quite honestly, L More

by WORDPECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Oct 14, 2019 -

Matthews Kia of Schenectady responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Ed Dupuis, edd@fuccillo.com

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