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Matthews Kia of Schenectady

Schenectady, NY

4.7
889 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 889 reviews

December 03, 2019

Overall everyone was polite and courteous. This is the fifth kia i have either bought or leased from this dealership. Overall the service I receive from them keeps me going back More

by MWHITBECK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Wood
Dec 05, 2019 -

Matthews Kia of Schenectady responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

November 26, 2019

Best and fastest still experience I ever had Vaidwattie Singh is the best Sales Woman I’ve met! She was friendly, courteous and very knowledgeable, made me feel at home. I love my car! Thank y More

by JVICENTY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaidwattie Singh
Dec 01, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

November 21, 2019

Quick service I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out More

by KIWISUN39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember the people's names but this form requires me to submit it
Nov 25, 2019 -

Matthews Kia of Schenectady responded

Thank you for your marvelous review. I am pleased to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

November 12, 2019

Always good with Woody ! He makes getting a new lease very smooth Always personable when he sees you back . He never disappoints! We already told him when he leaves fuci More

by CINDYLEEDOLL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody
Nov 13, 2019 -

Matthews Kia of Schenectady responded

Thank you for your feedback. We are thrilled to hear about your 5-star experience with Woody. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

November 06, 2019

Service The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a com More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison
Nov 07, 2019 -

Matthews Kia of Schenectady responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

November 03, 2019

Awesome customer service! Michael Costello was so helpful with me getting my first car and so nice. He went out of his way (which he didnt need to do) by meeting me to make sur More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello
Nov 03, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for the awesome review Kristina! Krystin Strand Customer Relations Manager (518) 847-0800

October 24, 2019

I'm not satisfied , I didn't have time for the driving test that is why dealt with you by phone thinking that you are a serious company, the car doesn't the backup came More

by GNOKABLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Collins, Edward Dupuis, Krystin Strand, Christopher Hidley , Michael Pastore, Will Sanigular, Freddy Pacheco , Sylvia Jeoney
Oct 24, 2019 -

Matthews Kia of Schenectady responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Ed Dupuis, edd@fuccillo.com

October 24, 2019

it was outstanding I must say that in all my years of buying cars from your dealer ship, Mike Costello was one of the greatest salesmen that I have ever had the pleasure More

by navy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello
Oct 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Dupuis, edd@fuccillo.com

October 24, 2019

Great Service Went in for after the sale diagnostic evaluation on vehicle. Also to install splash guards. Carolyn in the service department was very efficient and More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolynn
Oct 25, 2019 -

Matthews Kia of Schenectady responded

Thank you for the kind words. I am pleased to hear our team was able to provide you with a 5-star experience. Let us know if we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

October 23, 2019

No better place than Fuccillo Kia! I was treated beyond fairly when I came to Fuccillo Kia. From the office syaff to the salesman and service department it is just an all around great p More

by FOSTERG91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody, Brett
Oct 23, 2019 -

Matthews Kia of Schenectady responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

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