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Matthews Kia of Schenectady
Schenectady, NY
870 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us!
Discover Matthews and how Matthews means more. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 870 reviews
September 29, 2024
Jason and Bryan were great to work with. We are very pleased with the whole process. We are very pleased with the whole process. More
by FETS89
Verified Customer
September 17, 2024
Friendly staff. Was greeted as soon as I walked in and started the sales process. Was greeted as soon as I walked in and started the sales process. More
by KennyHenny
Employees Worked With
September 13, 2024
I brought my Telluride there for a recall repair on 8/2/24. While they were doing the repair, the front radar stopped working and they weren’t able to finish the software update. They didn’t know why 8/2/24. While they were doing the repair, the front radar stopped working and they weren’t able to finish the software update. They didn’t know why or how to fix it, so they sent me home and said they’d call me back the next week once they put a ticket into the main KIA support line. Nobody ever called me back and my front radar has not worked since I brought it there. It did work before then without any problems. I drove 60 miles on the highway using cruise control to bring the car to the dealership when I brought it there on 8/2/24. It worked when I left I there but it has not worked since. After several weeks and several phone calls I finally was able to get it back in to be told that they found damage to the radar and that it must have been in a collision. It has never been in a collision. It have never “bumped” it into anything. I told them this and they replied “well maybe somebody backed into it while it was parked?” Maybe! And maybe it was damaged by you while it was in your lot or in the garage. It worked when I left it in your parking lot, so if there was damage it occurred while it was in your possession so you should fix it and not charge me the $2000 that they quoted me. The customer service throughout all of this has been terrible almost every time I’ve called. (There was one person who was helpful, everybody else did not make any effort to help me find a solution.) I left my keys in the Dropbox the night before the appointment (because my son was home sick from school on the day of the appointment and I didn’t want to be stuck there all day with a sick kid… again, 60 mile drive!). They emailed me the next day at noon, saying I had missed my 9 AM appointment. I called them to let them know the car was in their parking lot and the keys were in their Dropbox. I got a callback about 10 minutes later to let me know that they hadn’t been able to figure out why the radar wasn’t working yet so it might need to stay longer than just one day. I wish I had never brought it to them! More
by LIA.MARTA.BRIGGS
Employees Worked With
Other Employees :
Patricia Martinez, Eddrine Brown
September 12, 2024
Very helpful' it was a pleasant experience would encourage others to go to Matthews kia of schenectady encourage others to go to Matthews kia of schenectady More
by PAULMIERSKI
September 12, 2024
Our best buying experience ever. No pressure and very good salesman in El. Billy was also awesome along with Jeremiah. No pressure and very good salesman in El. Billy was also awesome along with Jeremiah. More
by bsleight
September 11, 2024
Mel was fantastic to work with. I would recommend Matthews Kia of Schenectady and Mel to friends and family. I would recommend Matthews Kia of Schenectady and Mel to friends and family. More
by GINENTONIC
September 08, 2024
Mr Hunt the manager at the service desk is awdome . Really is professioal but friendly. He makes rvery attempt to accommodate what ypur needs are He is great to talk with. Yhank you for having this Really is professioal but friendly. He makes rvery attempt to accommodate what ypur needs are He is great to talk with. Yhank you for having this rmployee at kia More
by dreamy 575
September 04, 2024
Christian was fantastic, very knowledgeable. The lot was very congested and difficult to park anywhere. The lot was very congested and difficult to park anywhere. More
by KSG72
