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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

August 13, 2024

Professional, quality service, clean facility with a diverse workforce. All these factors matter. No foul language. Today the words ‘service’ hold little value since we don’t often see professional, qua More

by TRACYDWYERBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug in Service is great!, Pat Brown
Aug 14, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Doug! Thank you for your business and the great review!

August 09, 2024

Service to my car was quick and fast Brent MacArthur was very helpful to me More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Aug 12, 2024 -

Matthews Kia of Greece responded

Hi Dale, We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

August 05, 2024

Fast and friendly service. I am greeted and remembered by Doug. He is very welcoming and professional. I am thanked for my business and happy to return. More

by tinaslaght
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug , Bradley Hooper
Aug 06, 2024 -

Matthews Kia of Greece responded

Hi, We're so glad to hear you had a great experience with Doug! We appreciate your business and look forward to helping you in the future!

August 03, 2024

Fast, courteous check in…took 2 service bookings to figure out why our cabin fan ran when car was turned off which was a normal function but no one in service knew if this functionality More

by ttgblues
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper, Christian Rambali
Aug 06, 2024 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Catelli or Service Manager Ron Kyle) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

August 01, 2024

We were very pleased with the exceptional service that we received, and our Sales person was very knowledgeable and helpful. He explained all the new features, that we were not familiar with. More

by CARO86C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
Aug 06, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 30, 2024

We purchased two vehicles from them in the past few months. No issues at all. More

by darzy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rambali
Jul 31, 2024 -

Matthews Kia of Greece responded

Hi darzy55, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new rides!

July 29, 2024

Immediate service attention. Timely work. Accurate assessment. Reasonable pricing. Great explanation of work done. I would go back for service. More

by VARDABASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 31, 2024 -

Matthews Kia of Greece responded

Hi VARDABASH, Thank you for the 5 Star Review and your business!

July 28, 2024

This dealership is reliable, the workers are courteous and go above and beyond for their customers. More

by ALMACR_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Matthews Kia of Greece responded

Hi almacr_79, Thank you for the 5 Star Review and your business!

July 27, 2024

Had an appointment for a car inspection it took 90 minutes which I thought was long. More

by susan.jsiwicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 29, 2024 -

Matthews Kia of Greece responded

Hi Susan.jsiwicki, Thank you for your feedback. We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out! We appreciate your business.

July 26, 2024

Service dept was great. Didn’t have to wait long at all. Greeted as soon as I got there. Made next appt for January. And my car was shiny clean when done. I really liked t More

by cynthmarie1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
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