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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

April 30, 2023

Excellent customer experience with knowledgeable sales and service staff made it a comfortable time spent More

by JONZ1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 29, 2023

Ron and Zach were WONDERFUL! !!! So helpful and patient! I LOVE my car!!!! I will recommend Matthews to anyone looking for a car! More

by shortcake0728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Richards, Dan Allen
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 29, 2023

Wait time very long. Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Al More

by BARB2900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Salamone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

April 29, 2023

I have bought or leased 11 vehicles from these people, Brian and Eddie mostly, over 10 years, they are THE best at what they do, hands down. Great dealership and great people in every department More

by Clune666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chino S, Eddie Jackson
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 29, 2023

Matthews Kia had great customers They were very friendly and I'm so excited they helped me get me a new truck More

by joanferguson5722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 29, 2023

The service department is always welcoming and keeps me informed of what needs to be done and how long it will take. Vehicle always completed when promised. More

by KIM14616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 27, 2023

It was a true pleasure working with Eddie Jackson! He was great with my daughter...even answered all of her questions that had nothing to do with a Kia. More

by trautmanelizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Cain, Eddie Jackson
April 27, 2023

I super enjoyed dealing with this dealership. Ajay was always available to answer my questions via call text and email and I’m in love with my new car. More

by a.w.harriott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Stephenson
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

April 26, 2023

I bought many cars at this dealership and always had good customer satisfaction. Thank you More

by timshanksjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
April 26, 2023

Just overall great experience. No pressure. Know exactly what the car needs. Timely. Great service. More

by GAGNIMR07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
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