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Matthews Kia of Greece
Rochester, NY
539 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 539 reviews
May 02, 2023
It was mostly good experience except for a short intervention. Matt Dimanno was very nice and explained clearly. intervention. Matt Dimanno was very nice and explained clearly. More
by meena_haribal
Verified CustomerEmployees Worked With
May 01, 2023
a did not receive the 15 point inspection check off list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while d list Had a wheel alignment done was never shown stats as to whether it was good or needed adjustments my car no veers left after a short bit while driving straight was suggested coolant flush needed don't understand why as it was done.*k miles since last flush More
by AL.DENNERLEIN
Employees Worked With
Chino
May 01, 2023
Communication was nonexistent I would not recommend this dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was ser dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was serviced under warranty’ I asked for under things to be looked at. Also for the service rep to get back to me and I would pay for repairs and get my nys inspection! I never received an update from anyone! I called numerous times to be told they were too busy. Then the computer was down and they couldn’t print out my order, or find it for that matter! If this was the last dealership on the planet I would walk to another! More
by LATURE442
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 01, 2023
Their service manager Joe Kruppenbacher goes out of his way to insure his customers are satisfied. The Matthews Rewards Plus plan offers excellent value. Matt Dimanno was very knowledgeable about the 2 way to insure his customers are satisfied. The Matthews Rewards Plus plan offers excellent value. Matt Dimanno was very knowledgeable about the 2019 Kia Sorento we were interested in buying. He went out of his way to insure all ur questions were answered. He’s the BEST. More
by IBERJT
May 01, 2023
Love my new K5! Thanks Brian Salamone and Ron Felix for your professionalism and attention to my needs! Thanks Brian Salamone and Ron Felix for your professionalism and attention to my needs! More
by paul_salam0ne
April 30, 2023
Matthews set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Pat Brown and his team were responsive, extremely knowledgeable, not only ab customer experience. From the moment I reached out with a brief inquiry, Pat Brown and his team were responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I strongly recommend Matthews KIA. More
by Satisfied customer
April 29, 2023
Ron and Zach were WONDERFUL! !!! So helpful and patient! I LOVE my car!!!! I will recommend Matthews to anyone looking for a car! !!! So helpful and patient! I LOVE my car!!!! I will recommend Matthews to anyone looking for a car! More
by shortcake0728
April 29, 2023
Wait time very long. Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Al Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Always charging 3x more for parts labor per hour is outrageous. More
by BARB2900
